Charity Branch Manager

RSPCA South West London; City Of London; Remote; GBP 28,000 - 30,000; Full time

Job summary

A charity organization is seeking a Branch Manager to oversee daily operations and drive income generation. This role requires strong leadership skills and a successful track record in the charity sector, alongside a passion for animal welfare. You will work closely with the board to enhance the charity's profile and manage various revenue streams. The position offers flexible working, career development, and the chance to make a real impact on animal welfare.

Benefits

Flexible working week

Workplace pension

Free staff wellbeing support

Ongoing training

Qualifications

• Strong background in income generation and budgeting.
• Proven experience in the charity sector.
• Self-starter with excellent organization skills.

Responsibilities

• Lead income generation through shop operations and fundraising.
• Manage staff performance and team development.
• Expand existing and identify new income streams.

Skills

People management

Income generation

Communication skills

Organizational skills

Problem-solving

Education

GCSEs in Maths and English

Tools

Google Workspace

Microsoft Office

Canva

Job description

Overview

Usual working days and hours: Full-time, 35 hrs p/w with a flexible working pattern. Salary: £28 - £30,000 per year dependent on experience. Usual place of work: This position will be home-based but local travel will be regularly required. Contract: Permanent, starting within Q4 2025. Reports to: The Chair of the Branch Board of Trustees.

The Role

We’re looking for a Branch Manager with proven success in the charity sector and a strong focus on income generation. You’ll play a key role in giving animals a second chance by managing our day-to-day operations, leading our teams and driving new revenue streams. Managing our independent charity, you’ll work closely with its Trustees to grow our profile, build sustainable income and act as the main point of contact for our staff, the public, partners and volunteers. This is a varied, hands-on role with plenty of autonomy — no two days are the same.

About Us

RSPCA South West London branch is an independently registered charity based in Wandsworth, SW18. Our mission is to make sure that all animals have a good life, by rescuing and caring for those in need, by speaking on behalf of all animals and by inspiring everyone to treat them with compassion and respect.

Your Key Responsibilities

• Lead income generation: Oversee shop operations, online sales, grants and fundraising efforts to maximise revenue.
• People management: Line-manage shop, sales and welfare staff, oversee budgets and staff performance and ensure targets are met.
• Expand fundraising: Maintain existing and identify new income streams including grants, campaigns, events and donor engagement.
• Branch operations: Manage day-to-day administration, compliance, health and safety, communications and volunteer coordination.
• Promote our mission: Support local outreach, animal welfare work, and public engagement through social media and community partnerships.

You’ll Bring

• Strong background in income generation, budgeting and team leadership.
• Proven experience and effectiveness in the charity sector.
• Excellent people skills — comfortable managing staff and volunteers.
• Self-starter with great organisation, adaptability and problem-solving ability.
• Passion for animal welfare and alignment with the RSPCA’s mission.
• Competent with digital tools (Google Workspace, Canva, Microsoft Office).
• Over 18 with a full UK driving licence and able to travel regularly around the branch area.
• GCSEs in Maths and English (or equivalent functional skills).

What We Offer

• Flexible working week.
• Workplace pension and staff discounts.
• 24/7 free staff wellbeing support.
• Ongoing training and career development.
• A rewarding role where your work directly helps vulnerable animals.

Ready to drive change and raise vital funds for animal welfare? Apply today with a cover letter detailing how your experience and skills fits with each of the key role responsibilities. Applications without a cover letter will not be considered for an interview.

Additional Information

• Applications for the position will remain open until we have found a suitable applicant. We recommend applicants apply early, as we do expect a high volume of interest.
• There will be a probation of three months for the selected candidate.
• Our branch area currently covers the listed postcodes.
• We strongly believe in being an innovative, diverse, and inclusive organisation and actively encourage and seek applications from a wide diversity of candidates.
• In order to comply with legal requirements, we ask all potential candidates to provide their eligibility to work in the UK as part of the selection procedure. If invited to an interview, you will be asked to bring the appropriate original documents with you.
• Organisation type: CIO Registered Charity 1209355.
• The position is being recruited for by the RSPCA South West London Branch CIO registered charity number 1209355 and not the National RSPCA.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £28,000 – £30,000 yearly

About RSPCA South West London: Choosing a career with us means you\'ll be helping to prevent cruelty, promote kindness and alleviate the suffering of animals. As a local branch we help animals within our local community and your role will have a direct impact.