Change Lead 12 Month FTC

Charlotte Tilbury; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading beauty company is seeking an experienced Change Lead to join their Transformation team. The role involves delivering change management for global initiatives and requires strong communication and change strategy skills. Candidates should have experience in change methodologies and the retail sector. The position offers a hybrid work model and several benefits including generous holiday and wellness programs.

Benefits

25 days holiday plus bank holidays

Inclusive parental leave policy

Wellness and social benefits

Generous product discount

Qualifications

• Experienced Change Lead with prior experience of helping to establish a change strategy.
• Ability to balance short-term results with longer-term strategy.
• Comfortable working with ambiguity and tight deadlines.

Responsibilities

• Deliver change management efforts for multiple initiatives.
• Develop and maintain strong working relations with senior management.
• Champion a culture of continuous improvement across the business.

Skills

Change management qualification, e.g. Prosci

Retail sector experience, preferably in FMCG

Experience of implementing change methodologies, preferably Prosci and ADKAR

Ability to influence at levels across an organisation

Action orientated

Job description

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As an enabler for our business growth, the Change Lead will join the Transformation team. Reporting to the Transformation Lead, you will help shape and deliver our largest change programmes.

As a Change Lead you will be responsible for

As a Change Lead you will be responsible for

• Delivering change management efforts for multiple initiatives within the global transformation portfolio including but not limited to activities such as
• Stakeholder Maps and Change Impact Assessments
• Change Plans and strategy
• Communications and Engagement Plans
• Coaching Plans and education
• Business readiness assessments
• Training needs assessments, training plans and training material development
• Adoption tracking and methods for reinforcing change
• Support in the development of new Change Management ways of working for the transformation function.
• Partnering with the Business Analysis team to understand as-is and define to-be processes including clear RACI.
• Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders.
• Championing and fostering a culture of continuous improvement across the business with a focus on developing change capability both within the transformation function and wider organisation through sharing knowledge and best practices.
• Leading a team of Change professionals across initiatives ensuring consistency of outputs and continuity of messaging

Who you will work with

Reporting to the Transformation Lead

About you

We are looking for an experienced Change Lead capable of helping Charlotte Tilbury plan, coordinate and execute the necessary change aspects for cross functional transformation initiatives. With prior experience of helping to establish a change strategy and executing it through to completion, you will be a central part of project delivery and end user facing activities utilising the appropriate communication methods and approach to land messages effectively with the appropriate support mechanisms to maintain progress.

Key selection criteria

• Change management qualification, e.g. Prosci.
• Retail sector experience, preferably in FMCG.
• Experience of implementing change methodologies, preferably Prosci and ADKAR
• Action orientated with the ability to balance short term results with longer term strategy
• Identify and manage anticipated resistance to change
• Ability to influence at levels across an organisation driving change practice
• Comfortable working with ambiguity and to tight deadlines
• Evaluate and ensure user readiness
• Experience of working in complex retail environments
• Experience of working within a broader transformation programme

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!