Change Communications Lead

Bdo; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading business advisory firm in London is seeking an experienced change communications professional to support their transformation agenda. The role involves crafting strategic communications, influencing leaders, and managing stakeholder relationships. An ideal candidate has expertise in multi-channel communications and project management, with a focus on delivering impactful messaging across the organization. This position promotes a collaborative environment that values people's contributions and development.

Benefits

Agile working framework

Mentoring and coaching programs

Collaboration spaces

Qualifications

• Proven expertise in leading and delivering complex change programmes.
• Established expertise in employee communications across multiple channels.
• Ability to influence senior leaders.

Responsibilities

• Develop and deliver strategic change communications aligned with business strategy.
• Define key messages for transformation programmes.
• Create communications materials ensuring messages are understood across the organisation.

Skills

Change communications leadership

Stakeholder management

Strategic communication

Project management

Education

Degree or equivalent work experience

Tools

Social media

Communication tools

Job description

Overview

Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here with the main goal to equip the business to win. Teams cover most touchpoints of the customer journey, including a national advertising campaign, the launch of a new firm‑wide sales planning process, and the implementation of new digital marketing tools. You’ll be supported to build your career, while also being yourself in the office. You’ll be rewarded with a great work‑life balance and a sense of purpose as you help the firm succeed by staying ahead of market trends, implementing your ideas confidently, and collaborating with a range of stakeholders.

You’ll be based in London and report to the Director of Internal Communications, working closely with Internal Comms Leads and the Business Readiness Lead in the PMO. Excellent stakeholder and people management skills are essential to support partners, operational teams and IC leads.

Responsibilities

• Build on and deliver the strategic change communications approach for BDO's transformation agenda aligned to our business strategy.
• Collaborate with the Internal Communications team, Ops PMO and Programme Sponsors to embed a joined‑up change communications approach, ensuring that the change communications strategy consistently supports the business strategy and requirements.
• Define and refresh the key messages and strategic narrative in support of transformation priorities to drive consistent and compelling communications across the organisation.
• Enable change through clear, aligned and timely communications and engagement assets, including messages and briefing packs, intranet pages, newsletters, social posts and Q&A forums.
• Provide measurable results to demonstrate adoption effectiveness and communicate successes.
• Enable a culture of collaboration and establish behaviours to support business change.
• Promote continuous improvement by integrating communications successes and lessons learned.
• Develop change communications for transformation programmes and integrate change narratives into firmwide communications strategy.
• Create firmwide communications materials, including leadership and employee communications, ensuring messages are understood by the wider organisation.
• Build networks with leaders to support the transformation agenda and provide strategic counsel.
• Ensure communications leads understand the transformation programmes on the go and support delivery of change communication initiatives with guidance and best practice.
• Manage the Change and Communication Network with the Business Readiness Lead; oversee status reporting, risk and issues management; prepare updates for governance forums.
• Ensure consistency and alignment with other initiatives across BDO; foster best practice and innovative approaches to communications.
• Liaise with the Corporate Affairs team to plan and deliver external communications for high‑profile change programmes.

Qualifications

• Experienced and proactive change and communications professional, with proven expertise in leading and delivering complex change programmes.
• Established expertise in employee communications across multiple channels.
• Proven ability to translate business strategy into engaging communications.
• Ability to influence senior leaders.
• Project management experience to deliver work on time and to budget.
• Expert in crafting multi‑channel communications programmes.
• Educated to degree level or equivalent work experience.
• Knowledge of best‑practice communication tools, technologies and approaches, including social media.
• Strong editorial skills.

About BDO

We’re BDO. An accountancy and business advisory firm providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with companies that are Britain’s economic engine—ambitious, entrepreneurially spirited and high‑growth—and directly advise owners and management teams that lead them. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together.

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people‑centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected so teams can share ideas and help one another. You’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state‑of‑the‑art collaboration spaces in our offices.

BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.