Centre Manager

Halfords; North East; On-site; GBP 38,000 - 45,000; Full time

Job summary

Join Halfords as an Autocentre Manager and lead a team at the UK's largest automotive service center. This full-time position offers excellent career progression, a competitive salary, and a comprehensive benefits package including an uncapped bonus scheme. We're seeking a passionate individual ready to enhance customer experiences and drive performance within the business. Enjoy perks like a generous employee discount, annual leave, and access to health services.

Benefits

5.6 weeks’ annual leave

Discounts on garage bills and Halfords products

Financial planning support via Wagestream

Access to GP services 364 days a year

Pension Scheme & Life Assurance

Discount on shares in the Share save scheme

Qualifications

• Experience in automotive or similar industry management.
• Effective management with high customer satisfaction.
• Proficient in IT systems and compliance with health and safety standards.

Responsibilities

• Lead the team to success and ensure customer satisfaction.
• Drive business performance and provide exceptional service experience.
• Meet compliance standards and manage KPI’s effectively.

Skills

Leadership

Customer Satisfaction

Team Management

Communication

Time Management

IT Proficiency

Coaching

Education

Current valid driving licence

Job description

Apply now Job no: 557065
Work type: Full time
Site: Washington
Categories: Autocentre Management
Location: Tyne and Wear
Salary: £38,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £10,800 per year (with potential to earn more)

• 5 days a week

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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