Catering Team Leader - Swansea.com Stadium

Constellation Wales and South West; Swansea; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Constellation Wales and South West as a Catering Team Leader at Swansea.com stadium for the 2024/25 & 2025/26 football seasons. Lead an enthusiastic team in a fast-paced environment, supervising food outlets and ensuring high standards are maintained. Applicants should have prior supervisory experience and excellent communication skills, with opportunities to work at multiple local venues.

Benefits

Competitive weekly pay

Supportive team environment

Full training in Health & Safety, Hygiene, Allergens

Access to Health & Wellbeing Support

Qualifications

• Previous supervisory experience in Catering/Fast-food sector.
• Experience with Self Ordering Units (SOU) is desirable.
• Ability to remain calm during high-volume periods.

Responsibilities

• Supervise a busy Food Outlet and team, delegating responsibilities.
• Deliver effective staff briefings and communication.
• Ensure allergen information is ready and available.

Skills

Supervisory experience

Organization skills

Communication skills

Multitasking ability

Customer service

Job description

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Client:

Constellation Wales and South West

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e05427d0ed4b

Job Views:

5

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Come and join us at Swansea.com stadium for our 24/25 & 25/26 football season!

We are looking for Catering Team Leaders to lead experienced and enthusiastic teams at Swansea.com Stadium in one of our Food Outlets. This is a rewarding role in the events industry.

Working Hours

Shifts are typically 6-7 hours long, for all home fixtures at Swansea.com stadium. Opportunities also exist to work across other venues in the local area such as Cardiff City FC and the Principality Stadium, and further afield if desired.

Role responsibilities - Daily tasks may include:

• Supervision of a busy Food Outlet and team, delegating responsibilities accordingly
• Delivering effective staff briefings and good communication
• Overseeing food preparation, including hot dogs, pies, chips, burgers, etc.
• Being well-organized and able to multi-task
• Ensuring allergen information is ready and available
• Assisting with staff training and development to maintain high standards
• Resolving customer service complaints promptly
• Administering refunds correctly
• Completing match day paperwork using paperless software

Requirements

• Previous supervisory experience in Catering/Fast-food sector with Food Service and Production
• Experience with Self Ordering Units (SOU) is desirable but not essential
• Ability to remain calm during high-volume periods
• Enthusiastic and energetic personality
• Empathic and understanding of others
• Excellent organization and communication skills

Why work with us?

• Opportunity to work in a friendly, fast-paced environment
• Competitive weekly pay
• Supportive team environment
• Gain transferable skills and experience
• Work at multiple venues
• Full training in Health & Safety, Hygiene, Allergens, and Manual Handling
• Access to Health & Wellbeing Support Programmes, including Employee Assistance Programme

Apply online with cover letter and CV. Successful applicants could start within a few days.