Catering Team Leader Hospitality (154-25)

York St John University; York and North Yorkshire; On-site; GBP 25,000 - 27,000; Full time

Job summary

A UK higher education institution is seeking a Customer Service role within its catering team in York. This full-time position offers a salary range of £25,804 - £26,707 per annum. The role involves delivering high standards of customer service and supporting events, with evening and weekend work required. Experience in hospitality and relevant food safety qualifications are essential.

Qualifications

• Experience in a large scale hospitality environment required.
• Excellent communication skills essential.
• Confidence to interact proactively with students and colleagues.

Responsibilities

• Ensure high standards of customer service.
• Deliver hospitality to students and visitors.
• Liaise with the University Events team for functions.

Skills

Service oriented

Communication skills

Experience in large scale hospitality

Education

Relevant food safety qualifications

Job description

Overview

Full time, permanent

Location: York

Salary: 25,804 - 26,707 per annum

Introduction to YSJ University

Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.

Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

The Team

The Catering team provides a range of food and drink options across 8 outlets, as well as offering a hospitality service for both internal functions and external conferences and events.

The Role

The role will be integral to ensuring high standards of customer service, delivering hospitality to students and internal and external visitors across all areas of campus and contributing to enhancing the student experience through campaigns and promotions. The post holder will also be expected to liaise closely with the University Events team to support conferences and function which will include some evening and weekend working.

Required skills and experience

The post holder will be expected to be service orientated and have experience of working in a large scale hospitality environment as well as holding relevant food safety qualifications. Communication skills, with the confidence to interact proactively with students and colleagues are essential to the role.

Additional Information

For informal queries please contact the Catering Manager, Kirsty Westwood on [e-mail]

It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview.

Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however, we welcome your application if you are able to evidence the right to work in the UK via an alternative route.

Closing Date: 02 Oct 2025

Category: Ancillary