Catering Assistant

Thomas Franks Ltd; Henley-on-Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned catering company is seeking motivated individuals to join their team in Henley-on-Thames. The role involves supporting customer service, food preparation, and adhering to hygiene standards. Applicants should ideally have experience in catering and possess a Level 2 food hygiene qualification. The company promotes a culture of growth and inclusion, providing benefits such as free meals on duty and opportunities for professional development.

Benefits

Free meals on duty

Cycle to work scheme

Unrivalled individual training and development

Employee assistance programme

Workplace pension

Qualifications

• Previous experience in a fast-paced catering environment.
• Food hygiene certificate preferred.
• Ability to manage moderately heavy lifting.

Responsibilities

• Support team with serving customers and replenishing stocks.
• Prepare and serve food, ensuring hygiene standards.
• Clear and clean service areas during and after service.

Skills

Teamworking abilities

Listening skills

Reliability

Impeccable personal presentation

Willingness to learn

Education

Level 2 food hygiene qualification

Job description

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the day's business relating to that meal service.
• Prepare, set‑up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables during service periods, pre‑empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish/recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensure company food standards are adhered to and wastage is controlled.
• Ensure all food hygiene and health & safety policies and allergen control procedures are followed.

About the role

You will ideally have previous experience working within a fast‑paced catering environment and enjoy working with a great team for a company that is fanatical about food and serving wonderful customers.

Company

Thomas Franks is a founder‑led, fresh‑food catering business focused on excellence and service delivered with individuality, passion and style. We are unique in every approach, and our clients and people are paramount to our daily success.

Requirements

• Teamworking abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour towards others.
• Food hygiene certificate preferred.
• Adaptability and flexibility as necessary.
• Reliability, honesty and an open, attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage moderately heavy lifting, carrying, and pushing.

Knowledge & Competencies

• Hold a Level 2 food hygiene qualification.
• Demonstrate reasonable / good understanding and use of verbal English.
• Demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and/or food preparation environment is preferred.

Legal & Compliance

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly.

We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed.

Diversity and Inclusion: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.

About the Employer

An independent day and boarding school for boys aged 11‑18 and girls aged 16‑18 located just outside Henley‑on‑Thames, Oxfordshire. Catering for 650 students and teachers. We offer a core feeding of breakfast, lunch, supper, snacks, sixth‑form café and a good amount of hospitality through the year. Depending on the role, we offer a term‑time plus contract between 45‑52 weeks. This is a 7‑day operation so working pattern would be 5 out of 7. Additional benefits include free on‑site parking, use of gym in certain staff times, use of swimming pool in certain staff‑only times during summer.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty.
• Volunteer leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.