Catering Assistant

Mitie; Dudley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A facilities management company in Dudley is seeking a Catering Assistant to deliver excellent service standards and maintain cleanliness in dining areas. The role includes food preparation, portion control, cash handling, and effective communication with customers and staff. Ideal candidates should have catering experience and relevant hygiene certifications. This full-time position offers a wage of £12.21 per hour with training opportunities and additional lifestyle benefits.

Benefits

MiDeals discounts

Cycle-to-work scheme

Career development opportunities

Qualifications

• Previous catering experience in a similar environment.
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.

Responsibilities

• Prepare and maintain dining and service areas.
• Serve food in correct portions and wash dishes.
• Clean all catering areas daily following health and safety standards.
• Handle cash collection and maintain records.
• Communicate effectively with customers and colleagues.

Skills

Catering experience

Customer service

Numeracy and literacy

Organisational skills

Education

Basic Food Hygiene certificate

Health & Safety certificate

Job description

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.

Contract: Permanent
Type of Employment: Full Time
Rate of Pay: £12.21 per hour
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY12HQ

Role Responsibilities

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

What we’re looking for

• Previous catering experience in a similar environment (desirable).
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.
• Passion for customer service and ability to work independently and in a team.
• Adaptable, detail‑oriented, and confident with strong organisational and time‑management skills.

What we offer you

• Access to MiDeals discounts, cycle‑to‑work scheme, and lifestyle benefits via Choices platform.
• Virtual GP, Salary Finance options, and life cover.
• Recognition through Mitie Stars, training, and career development opportunities.