Category Administrator

Huntress; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic recruitment firm in the United Kingdom seeks a Category Administrator to support operations within the Category Management team. The role includes managing product ranges, overseeing publication backorders, and providing customer service support. Strong administrative skills, clear communication, and attention to detail are essential. Enjoy benefits like 25 days of annual leave, healthcare, and excellent development opportunities within a friendly team environment.

Benefits

Gym access

25 days annual leave

Healthcare

Various insurances

Volunteering days

Development opportunities

Qualifications

• Strong administrative skills and accuracy.
• Great customer service focus.
• Clear and confident communication.
• Excellent interpersonal skills and a collaborative approach.
• High attention to detail.
• A positive, proactive and organised mindset.
• Ownership of your workload and motivation to meet targets.
• Willingness to attend cross-functional meetings.

Responsibilities

• Managing product ranges and space, carrying out regular range reviews.
• Keeping internal system accurate and updated.
• Overseeing publication backorders and managing store queries.
• Managing wholesale service queries including delivery issues.
• Processing weekly Magazine Ordering Service updates.
• Delivering customer service support to stores.
• Liaising with wholesalers through monthly meetings.
• Maintaining and managing RDTs with wholesale teams.

Skills

Strong administrative skills

Customer service focus

Clear communication

Interpersonal skills

Attention to detail

Organized mindset

Ownership of workload

Team collaboration

Job description

Step into a key support role as a Category Administrator within a high-performing Category Management team. You'll play an important part as a Category Administrator in keeping operations running smoothly while supporting the wider buying team. This role offers plenty of variety, cross-functional collaboration and the chance to work closely with wholesalers, distributors and stores.

What you'll be doing as a Category Administrator

• Managing product ranges and space, carrying out regular range reviews and identifying zero sellers

• Keeping internal system accurate and updated

• Overseeing publication backorders: preparing weekly due books, managing store queries and handling Magazine Ordering Service (MOS) standing orders

• Managing wholesale service queries, including delivery issues, credits and returns

• Processing weekly Magazine Ordering Service adds and deletes, communicating updates and loading changes into systems

• Delivering helpful customer service support to stores

• Liaising with wholesalers through monthly meetings and sharing store opening time updates, including public holiday changes

• Maintaining and managing RDTs in partnership with wholesale teams

What you'll bring

• Strong administrative skills and accuracy

• Great customer service focus

• Clear and confident communication

• Excellent interpersonal skills and a collaborative approach

• High attention to detail

• A positive, proactive and organised mindset

• Ownership of your workload and motivation to meet targets

• Willingness to attend cross-functional meetings

What you'll enjoy

• Great onsite facilities including a gym and caf

• 25 days annual leave (with the option to purchase more)

• Healthcare

• Various insurances, including travel and dental

• Volunteering days

• Excellent development opportunities

• And much more

If you're looking for a role where your organisation, communication and problem-solving skills can shine within a friendly, inclusive team, this is an excellent opportunity to grow and make an impact.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.