Casual Sales Assistant

Frasers Group; Oxford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading luxury fashion retailer in Oxford is looking for driven Sales Assistants to join their team. The role involves greeting customers, providing information about products, and ensuring high levels of customer service. Applicants should be passionate about fashion retail and possess excellent teamwork and sales skills. Note that this position offers variable hours, with no guaranteed work each week.

Qualifications

• Able to work effectively within a team environment.
• High level of personal energy to drive projects to completion.
• Confident and assertive with a passion for fashion retail.

Responsibilities

• Greet customers warmly and assist with their needs.
• Provide information about in-store offers and promotions.
• Maintain high customer service standards at all times.

Skills

Teamwork

Customer service

Product knowledge

Sales techniques

Job description

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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team

Key Contribution Areas

• To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
• Ask open questions to find out customers needs
• To recommend, select and locate the correct merchandise for the customers needs
• To provide information about in store offers, promotions and store cards
• To receive and process cash and card transactions
• Be aware of latest trends and remain fully updated on product knowledge
• Maintain a customer friendly and customer focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about Flannels, the brands and the product we sell.
• Offer alternatives and add on sales as and when necessary
• Ensure store standards are complete and the store is prepared for the next trading day
• Comply with all Flannels policies and procedures at all times.

Skills and Knowledge

• Able to work effectively within a team environment

Personal Qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Fashion conscious and trend aware
• Flexible and reliable

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role and own the results.

Be relevant - Relevantto our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.