Casual Family Support Worker

Pact; Swinfen; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family support organization in England is seeking a casual Family Support Worker to assist families visiting loved ones in the prison’s visitor centre. Responsibilities include providing guidance, facilitating visits, and supporting the play service. Ideal candidates will have experience in challenging environments, excellent organisational skills, and knowledge of safeguarding practices. This role offers significant employee benefits and the opportunity for personal development within a supportive team.

Benefits

Free confidential advice and counselling service

Cycle to work scheme

Life assurance

Generous annual leave

Qualifications

• Experience of working in a challenging environment, ideally with offenders and/or their families.
• Ability to contribute to planning and development of family work.
• Knowledge of safeguarding/child protection practice.

Responsibilities

• Provide support, advice, and guidance to families visiting prisoners.
• Facilitate prison visits and family days.
• Support play service in the visitor centre.

Skills

Experience working with families

Excellent organisational skills

Interpersonal communication skills

Job description

As a casual Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a catering service. You will work as one of the PACT Family team and will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

About You:

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and / or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice. Finally, you will have excellent interpersonal communication skills and an ability to work and build partnerships with a range of agencies.

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.