Café Assistant

Serco Limited; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading international employer in Shrewsbury is looking for a Casual Café Assistant to facilitate food and beverage services while ensuring a safe environment for children. This role combines responsibilities in catering with childcare, guaranteeing excellent customer service in a welcoming café atmosphere. Candidates should have background experience in hospitality or childcare, along with commitment to hygiene, child safety, and teamwork. A Basic DBS check is required.

Benefits

Development opportunities

Mentoring and training support

Qualifications

• Experience in a catering or childcare environment is essential.
• Excellent communication skills to interact with customers.
• Ability to remain calm under pressure and work as part of a team.

Responsibilities

• Prepare and serve food and drinks respecting hygiene standards.
• Maintain cleanliness in the café environment.
• Handle cash and card transactions accurately.

Skills

Previous experience in a catering or childcare environment

Strong communication skills

Positive, can-do attitude

Ability to work well in a team

Attention to detail

Awareness of safeguarding practices

Job description

Ready to impact a better future?

As a Casual Café Assistant in our Leisure team, you'll help create a welcoming environment for customers while supporting the smooth operation of our café services and providing safe, engaging childcare for visiting families. Your role ensures visitors enjoy great service and peace of mind every time.

You'll play an important part in making our leisure facilities a place where communities can connect and thrive. By delivering excellent customer service, maintaining high standards, and caring for children in a safe, fun environment, you'll help us create spaces that people love to visit.

What you'll do as a Casual Café Assistant

You'll be entrusted to:

• Prepare and serve food and drinks to customers in line with hygiene and safety standards
• Maintain a clean and organised café environment, including tables, counters, and equipment
• Handle cash and card transactions accurately and responsibly
• Provide friendly, helpful service to all visitors, answering questions and resolving issues promptly
• Support stock management, including ordering and replenishment
• Deliver safe and engaging childcare for visiting customers' children while they use the leisure facilities
• Follow health and safety policies to ensure a safe environment for colleagues, customers, and children

Does this sound like you?

You'll be a great fit for this role if you have

• Previous experience in a catering or childcare environment
• Strong communication skills and a positive, can-do attitude
• Ability to work well as part of a team and remain calm under pressure
• Attention to detail and commitment to delivering excellent customer service
• Awareness of safeguarding and child safety practices

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.