Casual Cafe and Events Assistant

YMCA Robin Hood Group; Balderton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local community organization in Balderton is seeking Casual Cafe & Events Assistants to enhance their team. This role involves serving food and drinks, welcoming visitors, and maintaining a clean and tidy environment. Flexibility is crucial, as shifts will vary based on event needs. Ideal candidates should have hospitality experience and strong customer service skills, thriving in fast-paced settings.

Qualifications

• Previous experience in a bar or hospitality environment.
• High standards of customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure smooth day-to-day running of the café.
• Welcome visitors warmly.
• Serve food and beverages efficiently.

Skills

Customer service

Cash handling

Teamwork

Communication

Job description

Overview

We are expanding our Cafe team with the addition of 3 Casual Cafe & Events Assistant roles. The cafe is the vibrant heart of our Community & Activity Village, serving locally sourced food prepared on-site with a range of hot, cold and alcoholic beverages. We are looking for Casual Café & Events Assistants to support the smooth running of our Community Café and Conferencing space. Working as part of our team, shifts are offered as part of a planned rota to support large events and to cover last-minute absences, sickness, holidays, etc. As a member of our Casual team, you would be under no obligation to accept shifts offered, but we hope you will be flexible and accommodating to ensure we have the cover needed to operate at full potential.

On a day to day

• Work as part of a team to ensure the smooth day-to-day running of the village café.
• Welcome visitors in a warm, friendly manner.
• Serve drinks and food products efficiently and politely, including for bespoke events and conference facilities.
• Support the Hospitality Team in setting up, delivering and clearing away events.
• Promote a welcoming, inclusive and community-focused environment.
• Check and maintain stock levels throughout shifts.
• Keep the food and drink storage clean and tidy on shifts.
• Clean and tidy the café, bar and conference areas on shifts, following COVID-safe practices.

About You

You are looking to work more flexibly and not be tied to a specific rota, but still want to work. You may have another job or be seeking additional hours to fit around studies or other commitments; we can explore your availability. Evenings and weekends are likely to be key times when casual staff are called upon.

With previous experience in a bar or hospitality environment, you will be customer-centric and able to welcome customers and build rapport to make them feel comfortable. You will have high standards of customer service and strive to do your best every day. You will need to be confident speaking with customers and communicating clearly with your team to ensure the venue runs smoothly. As you will be handling cash and other payments, you must be honest and trustworthy. You will enjoy being busy and working in a fast-paced environment, and you will thrive under pressure while staying calm during peak times. You will have a good awareness of current food and beverage industry trends and a working knowledge of Health and Safety and Food and Drink preparation practices.

Disability Confident Disability Confident: A Disability Confident employer will generally offer an interview to applicants who declare a disability and meet the minimum criteria for the job. In some recruitment situations such as high-volume, seasonal and peak times, the employer may limit the number of interviews offered to both disabled and non-disabled applicants. For more details please go to the official Disability Confident website.