CashBilling Assistant

DS Smith; Caerphilly; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading packaging company is seeking a Billing & Cash Administrator to join the Accounts Receivable team for a 6-month fixed-term contract. The ideal candidate will have experience in billing and invoicing in high-volume settings, along with strong attention to detail and communication skills. Responsibilities include processing invoices, managing customer queries, and resolving cash allocation issues. The role offers a competitive salary, discretionary bonus, and hybrid working options with three days in the office and two from home. Join us in redefining packaging for a sustainable future.

Benefits

Competitive salary

Discretionary bonus

25 days holiday plus bank holidays

Pension scheme

Employee assistance programme

Cycle to work scheme

Digital GP access

Qualifications

• Experience in a busy fast-paced environment preferred.
• Attention to detail critical for accuracy.

Responsibilities

• Processing customer invoices each day.
• Posting and allocating cash to the Accounts Receivable ledger.
• Managing the query inbox and resolving customer queries.
• Working with internal teams to resolve billing issues.
• Uploading invoices to customer portals.

Skills

Experience in billing invoicing or sales ledgers ideally in a high-volume setting

Strong attention to detail with a focus on accuracy

Good communication skills both written and verbal

Strong Microsoft Office skills (especially Excel)

Previous experience in credit & collections

Job description

About the role

We have a fantastic opportunity for a Billing & Cash Administrator to join our friendly Accounts Receivable team at DS Smith Business Services in Caerphilly on a 6-month fixed term contract.

What you'll be doing

• Processing customer invoices each day
• Posting and allocating cash to the Accounts Receivable ledger
• Managing the query inbox and resolving customer queries
• Working with internal teams and site colleagues to resolve billing / cash allocation issues
• Uploading invoices to customer portals

About you

We're looking for someone who enjoys working in a busy fast-paced environment and has an eye for detail. Ideally you'll have:

• Experience in billing invoicing or sales ledgers ideally in a high-volume setting
• Strong attention to detail with a focus on accuracy
• Good communication skills both written and verbal
• Strong Microsoft Office skills (especially Excel)
• Previous experience in credit & collections

Benefits

• A competitive salary and discretionary bonus
• 25 days holiday, bank holidays plus banked hours
• Hybrid working: 3 days in the office 2 from home
• Pension scheme, life assurance, income protection
• Employee assistance programme and digital GP access
• Cycle to work scheme and discounts on shopping, travel and more

Location

Caerphilly - we operate on a hybrid basis with 3 days in the office, 2 at home.

About us

We're DS Smith, the company redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people who challenge and support one another to enact positive change. Today we operate in more than 30 different countries supporting customers across sectors like FMCG, industrial and e-commerce. We deliver on quality, service, innovation and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform and we're building the team to drive change across Europe and North America.

To fulfill our purpose of redefining packaging for a changing world we aim to build a diverse, motivated and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply even those not meeting all criteria.