Caseworker

Single Homeless Project; City Of London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading charity focused on homelessness is seeking a Caseworker to support under 35s in securing safe accommodation and maximizing their income. You will guide clients through their journey to independence, offering assistance with budgeting, health registration, and employment pathways. This role is an exciting opportunity to make a difference in the lives of Londoners and join an organization committed to ending homelessness.

Benefits

Salary increase after probation

Flexible working hours

25 days annual leave

Pension scheme

Health Cash Plan

Comprehensive training programme

Qualifications

• Strong ability to manage time and prioritize tasks.
• Experience in supporting clients towards financial stability.
• Knowledge of housing and support systems for homeless individuals.

Responsibilities

• Build partnerships with service providers to improve outcomes.
• Guide clients in maximizing their income through benefits.
• Support clients with housing viewings and landlord sign-ups.

Skills

Building effective partnerships

Time management

Client independence support

Strengths-based assessment

Promoting diversity

Knowledge of homelessness pathways

Job description

Overview

This is an exciting opportunity to join Single Homeless Project (SHP) in a brand new Caseworker role at the forefront of an innovative Westminster pilot service. The HMO scheme is designed to support under 35s who have experienced rough sleeping and are ready to take the next step towards independence. As a Caseworker, you will play a key part in shaping this exciting new service, working directly with clients to secure safe accommodation, build stability and open up new opportunities for the future. From assessing suitability for the HMO service and arranging property viewings, to supporting sign-ups with landlords, you will be central to each client 0s journey into their new home.

Every day will bring variety and the chance to make a tangible difference. You will guide clients through maximising their income via Housing Benefit and Universal Credit, help them register with GPs and health services, and create pathways into college and employment. Alongside this, you'll work with individuals to develop budgeting skills, explore savings and build the confidence needed to successfully move on after their twelve-month tenancy. Your work will not just provide housing but help create the tools, resilience and opportunities that can transform lives.

Joining SHP means more than taking on a role; it is the chance to grow your career in an organisation that invests in its people while driving forward bold, new solutions to homelessness. This is your opportunity to be part of a pioneering service, to leave a lasting impact on Londoners' lives, and to shape the way we work as a charity committed to ending homelessness in the capital.

Responsibilities

• Skilled at building effective partnerships with service providers and agencies to improve client outcomes.
• Self-motivated and resilient, with strong time management and the ability to prioritise under pressure.
• Experienced in supporting clients to increase independence, inclusion, and financial stability.
• Able to assess needs using a strengths-based, person-centred approach that recognises aspirations.
• Committed to promoting diversity, inclusion, and collaborative team working.
• Knowledgeable about the causes of homelessness and pathways to secure housing and support.

About SHP

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

Benefits

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am - 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Additional information

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Closing date: Sunday 5th October at midnight
Interview date: Monday 13th October

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.