Career Progression Coach: Help Jobseekers Build a Path

Serco Limited; Coventry; On-site; GBP 30,000; Full time

Job summary

A leading service provider is looking for a Progression Job Coach in Coventry to manage a caseload of unemployed customers on the Restart scheme. The role involves conducting needs assessments, creating action plans, and providing personalized coaching to help participants secure sustainable employment. The ideal candidate will have proven coaching experience, empathy, and strong interpersonal skills, and will be committed to supporting individuals through their employment journey, alongside comprehensive benefits including up to 25 days holiday and training opportunities.

Benefits

Up to 25 days holiday plus bank holidays

Health and wellbeing programs

Employee Assistance Programme

Training and development opportunities

Qualifications

• Proven experience in coaching, influencing, or supporting individuals to achieve goals.
• Excellent interpersonal and teamwork skills.
• Ability to manage workload and prioritize effectively.

Responsibilities

• Manage a personal caseload, supporting Participants to find employment.
• Engage with employers to create job opportunities.
• Conduct regular assessments of Participant needs.

Skills

Coaching skills

Empathy

Interpersonal skills

IT skills (Word, Excel, Outlook, PowerPoint)

Prioritization skills

Attention to detail

Education

Level 3 IAG qualification or willingness to achieve

Job description

A leading service provider is looking for a Progression Job Coach in Coventry to manage a caseload of unemployed customers on the Restart scheme. The role involves conducting needs assessments, creating action plans, and providing personalized coaching to help participants secure sustainable employment. The ideal candidate will have proven coaching experience, empathy, and strong interpersonal skills, and will be committed to supporting individuals through their employment journey, alongside comprehensive benefits including up to 25 days holiday and training opportunities.