Care Scheduling & Billing Lead

Home Instead; Exeter; On-site; GBP 23,000 - 27,000; Full time

Job summary

A care provider in Exeter is seeking a Scheduling and Invoicing Coordinator to enhance the quality of care for clients. This role involves managing schedules for Care Professionals, ensuring compliance with policies, and handling invoicing and payroll. Ideal candidates will possess excellent organizational and communication skills, with a background in scheduling or invoicing within home care or logistics. The position demands resilience and the capability to work accurately under pressure, alongside a commitment to safeguarding adults.

Qualifications

• Experience in a scheduling and/or invoicing role, preferably in a home care environment.
• Ability to function well under pressure while maintaining accuracy.
• Excellent telephone manner necessary for liaising with clients and staff.

Responsibilities

• Coordinate schedules for clients and Care Professionals efficiently.
• Accountable for invoicing and payroll administration.
• Manage changes in scheduling and maintain client information.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Customer service skills

Team player

Tools

Microsoft Office

Google Suite

CRM software

Job description

A care provider in Exeter is seeking a Scheduling and Invoicing Coordinator to enhance the quality of care for clients. This role involves managing schedules for Care Professionals, ensuring compliance with policies, and handling invoicing and payroll. Ideal candidates will possess excellent organizational and communication skills, with a background in scheduling or invoicing within home care or logistics. The position demands resilience and the capability to work accurately under pressure, alongside a commitment to safeguarding adults.