Care Manager - Domiciliary Care & Supported Living

Onecare-UK Ltd; Greater London; On-site; GBP 40,000 - 47,000; Full time

Job summary

A leading care organization in Greater London is looking for an experienced Care Manager to join its senior leadership team. In this pivotal role, you will guide the operational oversight of quality care services, ensuring compliance with CQC standards while fostering strategic partnerships for business growth. The ideal candidate will hold an NVQ Level 5 in Health & Social Care and possess strong experience in managing domiciliary care and quality assurance. This is a chance to make a real difference in service delivery within a supportive environment.

Benefits

Competitive salary

Development opportunities

Supportive leadership team

Qualifications

• Management experience in domiciliary care or supported living.
• Strong knowledge of quality assurance and CQC regulations.
• Proven leadership and service improvement experience.

Responsibilities

• Support the Director in operational oversight and strategic leadership.
• Provide operational oversight of registered managers and frontline teams.
• Promote a positive, high-performance culture.

Skills

Management experience within domiciliary care

Strong knowledge of CQC regulations

Leadership and people management

Stakeholder management skills

Operational experience

Education

NVQ Level 5 in Health & Social Care

Job description

Company Overview

OneCare UK is an established and growing care organisation providing high-quality domiciliary care and supported living services. Our mission is to support individuals to live fulfilling lives with independence, dignity, choice, and control, while delivering safe, compliant, and person-centred services.

Due to continued growth and strategic development, we are seeking an experienced care manager to join our senior leadership team.

Location: London, UK
Contract: Full-time, Permanent
Salary: £40.400 per annum, £20.72 per hour, Competitive Salary, Dependent on experience
Reporting to: Director / Managing Director

The Role

As Care Manager you will support the Director in providing strategic leadership, operational oversight, and organisational development across our domiciliary care and supported living services.

This senior role combines operational accountability for service delivery, quality, staffing, and compliance with strategic responsibilities, including commissioning, partnerships, mergers and acquisitions, funding, and business growth.

Key Responsibilities

Strategic Leadership

• Support the Director in shaping and delivering the organisation's strategic direction
• Contribute to strategic planning, service development, growth strategies, and continuous improvement

Business Development & Growth

• Support the Business development manager with mergers, acquisitions, and service expansion, including due diligence and integration
• Contribute to market analysis and business case development
• Support commissioning activity and new service opportunities

Commissioning & Partnerships

• Work closely with local authorities, Integrated Care Boards (ICBs), commissioners, housing providers, and partners
• Support tender submissions, service proposals, and contract delivery
• Build and maintain strong strategic partnerships and external relationships

Funding & Grants

• Identify and support applications for grants, funding opportunities, and external investment
• Assist with bids, monitoring, and impact reporting

Operational & Quality Oversight

• Provide oversight of Registered Managers, Coordinators, and frontline teams
• Ensure services are safe, effective, caring, responsive, and well-led, in line with CQC standards KLOES.
• Monitor KPIs, audits, safeguarding, incidents, complaints, and quality improvement plans

People & Culture

• Support recruitment, workforce planning, succession planning, and leadership development
• Promote a positive, inclusive, and high-performance culture
• Oversee supervision, appraisals, and staff development

Governance & Compliance

• Support compliance with CQC regulations, safeguarding legislation, the Care Act, Mental Capacity Act, and health & safety requirements
• Assist with risk management, governance reporting, and business continuity planning

About You

You will need to be strong in operational experience and growing strategic capability.

Essential / Desirable Experience

• Management experience within domiciliary care and/or supported living or similar
• Strong knowledge of CQC regulations, safeguarding, and quality assurance
• Experience working with local authorities, commissioners, and external stakeholders
• Proven leadership, people management, and service improvement experience
• Ability to contribute to strategic planning, growth, and organisational development

Qualifications

• NVQ Level 5 (or equivalent) in Health & Social Care, Leadership & Management (or significant equivalent experience)

Personal Attributes

• Credible, resilient, and professional leader
• Strong communicator with excellent stakeholder-management skills
• Values-driven and committed to person-centred care
• Organised, proactive, and able to manage complexity and change

Why Join Us?

• Leadership role with real strategic influence
• Opportunity to shape and grow services
• Values-led organisation focused on quality and outcomes
• Supportive leadership team and positive culture
• Competitive salary and development opportunities