Care Manager

Home Instead Senior Care; Chesterfield; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading care provider in Chesterfield is seeking a Care Manager to oversee client care and ensure high standards while supporting Care Professionals. In this role, you will manage care plans, conduct quality checks, and build strong relationships within the community. The ideal candidate will have supervisory experience and excellent communication skills. This position offers an annual salary of £28,000 to £30,000, with opportunities for progression and professional training.

Benefits

Career progression opportunities

Professional training

Supportive work environment

Qualifications

• A minimum of 2 years' experience in a supervisory or management role within care.
• Excellent communication skills and attention to detail.
• Ability to handle challenging situations professionally.

Responsibilities

• Overseeing client care and ensuring quality standards are met.
• Conducting service reviews and quality assurance checks.
• Supporting client acquisition and onboarding.

Skills

Communication skills

Organisational skills

Empathy

Proactive mindset

Technology usage

Education

Recognised health or social care qualification

Tools

Birdie (care management system)

Job description

Company Description

Are you passionate about delivering exceptional care and making a real difference in people’s lives? Home Instead Chesterfield is looking for an additionalCare Manager to join our award‑winning team. This is a fantastic opportunity for an experienced leader who thrives in a fast‑paced environment and wants to play a key role in growing our business while ensuring our clients receive outstanding care.

Home Instead Chesterfield is a leading provider of non‑medical care and companionship services for older people. With minimum visits of one‑hour, award‑winning training, and an excellent reputation, we take great pride in the high standard of care we deliver. We thoughtfully match our Care Professionals with Clients based on shared interests and hobbies, helping to foster meaningful connections and build strong, trusting relationships. This continuity of care allows our Care Professionals to form genuine, lasting partnerships with the Clients they support. Our Care Team offer outstanding support to our Care Professionals and being part of this team offers excellent progression within the Company.

Job Description

As a Care Manager, you’ll be at the heart of our operations, responsible for managing client care and supporting our Care Professionals to deliver the highest standards. You will work closely with and be supported by our experienced management team, ensuring you have the guidance and resources you need to succeed. Your day‑to‑day will include:

• Overseeing client care and ensuring quality standards are met.
• Conducting service reviews and quality assurance checks.
• Supporting client acquisition and onboarding, including complex care needs.
• Writing and updating care plans and managing medication processes.
• Providing guidance and support to Care Professionals, including introductions and confidence‑building.
• Managing highlighted clients of concern and reporting on progress.
• Participating in the on‑call and management support rota.
• Building strong relationships with clients, families, and key stakeholders.
• Representing Home Instead in the community and supporting business growth initiatives.

Qualifications

A recognised health or social care qualification would be an advantage.

Additional Information

What We’re Looking For

• A positive role model with a warm, approachable personality.
• Minimum 2 years’ experience in a supervisory or management role within care.
• Excellent communication skills and attention to detail.
• Strong organisational and time management skills.
• Commercial awareness and a proactive, goal‑oriented mindset.
• Ability to handle challenging situations professionally and with empathy.
• Confident using technology and care management systems (experience with Birdie is a plus).
• Full UK driving licence and daily access to a car.
• Clear DBS check.

Why Join Us?

• Be part of a supportive, friendly team that values your contribution.
• Work closely with an experienced management team who will support your development.
• Opportunities for career progression and professional training.
• Make a genuine difference in the lives of our clients and their families.
• Work with a company that truly believes in quality care and community impact.

The Care Manager works 5 out of 7 days on a rota system, including alternate weekends and on call duties.

Salary: £28,000 – £30,000 per annum, dependent on experience.

We encourage applications from all sections of the community as we want to reflect the local area in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.