Care Home Support Officer

Coverage Care Services Limited; Shrewsbury; On-site; GBP 55,000; Full time

Job summary

A leading care service provider is seeking a Care Home Support Officer to assist in day-to-day operations within their homes across England. The ideal candidate will have experience in leadership roles within care homes and hold or be pursuing an NVQ Level 5 in Health & Social Care. Responsibilities include supporting audits, fostering positive relationships, and implementing new initiatives. The position offers a competitive salary and an opportunity to make a meaningful impact on residents' quality of care.

Qualifications

• Must hold or be working towards NVQ Level 5 in Health & Social Care.
• Experience as a Care Home Manager, Deputy Manager, or Senior Position in a care home.
• Full driving licence and own transport.

Responsibilities

• Assist the leadership team in running the home efficiently.
• Support audits, investigations, complaints, and safeguarding processes.
• Help roll out new policies and initiatives.
• Foster positive relationships with staff, residents, families, and external professionals.
• Provide deputy management cover when required.

Skills

Strong organisational skills

Communication skills

Collaborative work

Knowledge of care standards

Education

NVQ Level 5 in Health & Social Care

Job description

Overview

Location: Our Care Homes across Shropshire, Telford & Wrekin

Hours: Up to 37 hours per week, may include weekends, bank holidays & evenings as required to meet service needs

On call: Secondary on call every other weekend.

Salary: £55,000 per annum

Join our team and help us deliver exceptional care!

Due to a change in the way we support our Care Home Leadership Teams, we’re looking for a proactive and hands-on Care Home Support Officer to work alongside our home management team. In this role, you’ll support day-to-day operations, help implement company standards, and ensure our residents receive the highest quality care.

Who we are looking for

The position would be ideally suited to someone who has been a Care Home Manager, Deputy Manager or held a Senior Position in a care home who will provide support and understand the role and requirements of working in a care home. You must have a full driving licence and your own transport.

Qualifications

You must hold or be working towards NVQ Level 5 in Health & Social Care

What you’ll do

• Assist the leadership team in running the home efficiently.
• Support audits, investigations, complaints, and safeguarding processes.
• Help roll out new policies and initiatives.
• Foster positive relationships with staff, residents, families, and external professionals.
• Provide deputy management cover when required.

What we’re looking for

• Strong organisational and communication skills.
• Ability to work collaboratively and lead by example.
• Knowledge of care standards and a commitment to quality.