Care Home Front Desk Coordinator

Avery Healthcare Group; Basingstoke; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading healthcare provider in Basingstoke is seeking a dedicated Receptionist to be the first point of contact for residents and visitors. The role involves providing excellent customer service, managing telephone enquiries, and assisting with administrative tasks. Ideal candidates should have strong communication skills, a positive attitude, and experience in client relations. Join a supportive team that values compassion and commitment to care.

Qualifications

• Ability to communicate effectively, both verbally and in writing.
• Experience in handling client complaints.
• Comfortable with using computers for various tasks.

Responsibilities

• Provide professional customer service at reception.
• Handle telephone enquiries and redirect calls as needed.
• Maintain tidiness of the reception area and assist with administrative duties.

Skills

Excellent communication skills

Problem-solving

Computer proficiency

Positive, friendly attitude

Job description

A leading healthcare provider in Basingstoke is seeking a dedicated Receptionist to be the first point of contact for residents and visitors. The role involves providing excellent customer service, managing telephone enquiries, and assisting with administrative tasks. Ideal candidates should have strong communication skills, a positive attitude, and experience in client relations. Join a supportive team that values compassion and commitment to care.