Care Coordinator - Home Care

Pin Point Recruitment; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare recruitment agency is seeking an experienced Care Coordinator to manage care services across Scotland. The ideal candidate will possess strong organisational and communication skills, alongside a solid understanding of care sector standards. Responsibilities include coordinating schedules, liaising with service users, and ensuring compliance with regulatory requirements. The role offers a competitive salary, opportunities for growth, and a supportive team environment.

Benefits

Competitive salary

Holiday allowance

Professional development opportunities

Positive work environment

Qualifications

• Experience in care coordination or a similar role within the healthcare sector.
• Strong time management skills with the ability to multitask.
• Knowledge of Scottish regulatory standards in the care sector.

Responsibilities

• Coordinate daily and weekly rotas for care workers.
• Liaise with service users to address needs and confirm visits.
• Maintain accurate records in accordance with Care Inspectorate standards.

Skills

Strong organisational skills

Effective communication

Proficiency in care scheduling systems

Attention to detail

Knowledge of care sector standards

Tools

Microsoft Office

Job description

Location: Aberdeen (Office-based with flexible working where appropriate)

Employment Type: Full-time | Permanent

Reports To: Home Care Team Leader / Registered Manager

Position Overview

As an experienced Care Coordinator, you play a key operational role in ensuring the effective planning and delivery of home care services across our client base in Scotland.

Working within a healthcare recruitment agency, you are responsible for coordinating carers, managing schedules, liaising with service users and families, and supporting compliance. Already embedded in the role, you are relied upon to maintain continuity, respond to change quickly, and uphold high standards of care delivery.

Key Responsibilities

Care Coordination & Scheduling

Coordinate and maintain weekly and daily rotas, ensuring appropriate care worker cover for all service users.

Respond quickly to changes in care needs or staff availability, maintaining service continuity.

Work closely with recruitment consultants to identify and deploy new or temporary staff as required.

Liaise with carers and service users to confirm visits and handle day-to-day queries or concerns.

Service User Support

Build strong relationships with service users and families, ensuring care packages remain person-centred.

Record and communicate any changes in service user needs to appropriate teams and update care plans accordingly.

Participate in care reviews and quality assurance checks to ensure client satisfaction.

Compliance & Administration

Ensure accurate records are maintained in line with Care Inspectorate standards and company policies.

Support in staff onboarding including compliance checks, referencing, and induction scheduling.

Maintain up-to-date records of staff availability, training, certifications, and DBS/PVG checks.

Operational Support

Collaborate with the Home Care Team Leader, recruitment staff, and payroll teams to ensure smooth service delivery.

Assist in preparing for internal audits and external inspections.

Support emergency out-of-hours coverage where needed (on-call rotation may apply).

Key Skills & Attributes

Strong organisational and time management skills with the ability to multitask and prioritise.

Proficiency with care scheduling systems and Microsoft Office tools.

Effective communication skills – both verbal and written.

Excellent attention to detail and the ability to remain calm under pressure.

A working knowledge of care sector standards and the Scottish regulatory landscape (e.g. SSSC, Care Inspectorate).

What You Bring

A proactive, solution-focused mindset with a commitment to high-quality care.

The ability to work collaboratively within a fast-paced, multi-disciplinary environment.

A strong sense of responsibility and professional integrity.

Competitive salary and holiday allowance

Opportunity to grow within a leading healthcare recruitment agency

Supportive management and professional development

Positive, team-oriented work environment