Care Coordinator

Talbert Living care Investments; Rottingdean; On-site; GBP 25,000 - 35,000; Full time

Job summary

A care management company in England is seeking a qualified individual to manage assessments and develop personalised care plans for service users. The role includes monitoring care quality, coordinating staff, and acting as a point of contact for service users and families. Strong organisational skills and a commitment to compliance with health standards are essential. This position ensures that service users receive quality care and advocacy for their rights.

Responsibilities

• Conduct assessments for service users and develop personalised care plans.
• Review and update care plans to reflect current needs.
• Schedule care staff effectively to meet service user requirements.
• Act as the main point of contact for service users and families.
• Provide guidance to carers for quality care delivery.
• Monitor care quality for compliance with CQC standards.
• Maintain accurate records, including care plans and medication logs.
• Liaise with healthcare professionals for holistic care support.
• Respond to emergencies and changes in care needs.
• Advocate for service users’ rights and dignity.
• Manage on-call phone communications with clients and families.

Job description

Responsibilities

• Carry out assessments to identify the individual needs of service users and develop personalised care plans.
• Review and update care plans regularly to ensure they remain accurate and reflective of current needs.
• Coordinate and schedule care staff effectively, ensuring rotas meet service user requirements and staffing levels.
• Act as the main point of contact for service users, families, and professionals regarding care arrangements.
• Provide ongoing support and guidance to carers to ensure safe, consistent, and compassionate care delivery.
• Monitor the quality of care provided, ensuring compliance with CQC standards, agency policies, and health and safety regulations.
• Maintain accurate, up-to-date records, including care plans, medication records, visit logs, and incident reports.
• Liaise with healthcare professionals, local authorities, and community organisations to support holistic care.
• Respond promptly to emergencies, changes in care needs, and service user concerns, implementing solutions as needed.
• Advocate for service users’ rights and dignity, empowering them to make informed choices about their care.
• On-Call Phone Management: Respond promptly to calls from clients, their families, and caregivers, acting as a crucial point of contact and problem-solver during out-of-hours periods.