Care Coordinator

Think Care; Bracknell; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading care provider in Bracknell is seeking a dedicated Care Coordinator. In this role, you will support the management team in daily operations, ensuring a high-quality care service. The ideal candidate has a strong background in care and exceptional customer service skills. This role offers a competitive salary and opportunities for professional development in a dynamic work environment.

Benefits

Competitive salary

Opportunities for professional development

Supportive working environment

Qualifications

• Experience in a fast-paced care role.
• Understanding of Care Standards regulations.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Coordinate the service development with the management team.
• Ensure compliance of new staff before booking into shifts.
• Foster a positive culture that aligns with company values.

Skills

Customer service skills

Knowledge of compliance regulations

Multi-tasking ability

IT skills

Attention to detail

Tools

Microsoft Office

Google Suite

Rota management system

Job description

We are looking for a dedicated and experienced Care Coordinator or Senior Care Coordinator to support the management team in the day-to-day operations of a high-quality private care service in the Berkshire/Surrey areas who provide dementia care, companionship, EOL care, 24/7 emergency care, domestic/personal care and live in care.

• Market leading salary of 28,000 - 34,000 yearly
• Opportunity to make a real difference in the lives of older people by ensuring all care calls are covered by the experienced staff
• Dynamic role with scope for professional development

The Role:

• Work closely with the Registered Manager and other senior care staff to coordinate the development of the service
• Ensure new staff are compliant before booking into shifts
• Arranging shadow shifts and filling any gaps in the rotas
• Promote a positive culture in line with the company ethos and values
• Provide inspired leadership to the team ensuring exceptional service is delivered to clients
• Support the recruitment and training of Care Professionals and the office team
• Ensure that policies and procedures are adhered to by all employees
• Scheduling in the trainings for the support and care staff
• Helping the recruitment team with new starters

The Candidate:
The ideal candidate should have:

• Care experience or experince in a similar fast paced role, with a proven track record in providing consistent excellent customer service
• Good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations
• Ability to multi task in a busy , ever changing environment
• Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite as well as a recognised rota management system
• Excellent attention to detail

The Package:

• Very competitive salary of 28,000 - 34,000 yearly
• Opportunities for professional development
• Dynamic and supportive working environment

Our client is a leading provider of excellent person centred care. They are committed to delivering the highest standards of care and service. They believe in promoting a positive culture in line with their ethos and values.

If you are passionate about providing the highest quality of care and have the necessary skills and experience, we would love to hear from you. Please submit your CV and cover letter outlining your suitability for the role.
Similar job titles for this role could include: Assistant Care Manager, Deputy Manager - Care Services, Senior Care Coordinator, Care Team Leader, Care Supervisor, Rota Manager