Care Coordination Specialist (Hybrid Role)

Olive Recruit; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Leeds is seeking a Care Coordinator to ensure smooth operations and outstanding client satisfaction. You will manage staff schedules, respond to inquiries, and maintain communication between clients and clinicians. The ideal candidate has relevant experience, strong organizational skills, and proficiency in MS Office. This role starts office-based with the potential for hybrid work thereafter, and offers various employee benefits including a pension scheme and wellness days.

Benefits

Employee Assistance Programme

Retail Discount Scheme

Workplace Pension Scheme

Gym and Cycle to Work discounts

Health Cash Plan

Four additional wellness days per year

Extra holiday day on your birthday

Group Life Insurance

Group Critical Illness Cover

Income Protection Cover

Qualifications

• Proven experience as a Care Coordinator, Team Leader, or similar senior care role.
• Confident using Microsoft Word, Outlook, and Excel.
• Full UK driving license required.

Responsibilities

• Coordinate care staff schedules and ensure timely coverage for clients.
• Manage incoming calls and queries with professionalism and empathy.
• Match client requirements with clinician skills in line with policies and regulations.
• Collaborate with internal teams to ensure quality service delivery.
• Maintain accurate records and compliance documentation.

Skills

Organizational skills

Excellent communication

Problem-solving

Multitasking

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

NVQ Level 2 in Health and Social Care

Job description

A healthcare provider in Leeds is seeking a Care Coordinator to ensure smooth operations and outstanding client satisfaction. You will manage staff schedules, respond to inquiries, and maintain communication between clients and clinicians. The ideal candidate has relevant experience, strong organizational skills, and proficiency in MS Office. This role starts office-based with the potential for hybrid work thereafter, and offers various employee benefits including a pension scheme and wellness days.