Care Coordinater

Autonomy Care; Melksham; On-site; GBP 24,000 - 29,000; Full time

Job summary

A care service provider in Melksham is seeking a Care Coordinator to plan and manage care visits efficiently. This role requires at least one year of senior experience in the care sector, excellent organizational skills, and the ability to communicate effectively with service users and staff. The position offers competitive benefits and a supportive team environment focused on enhancing the quality of care. If you are calm, organized, and ready to make a real difference, we want to hear from you.

Benefits

Competitive salary up to £28,500

Blue Light Card discounts

24/7 confidential advice line

Accredited training

Mental Health First Aiders

Ongoing learning opportunities

Values-led culture

Qualifications

• Minimum 1 year senior experience in the care sector.
• Must have a full UK driving licence.

Responsibilities

• Plan and coordinate care visits using scheduling software.
• Communicate with service users, families, and support workers.
• Respond to changes and challenges in care delivery.
• Maintain accurate digital records.
• Collaborate with the care management team.

Skills

Experience using rota systems such as Deputy or Access

Brilliant organisational and multitasking skills

Excellent digital, written and verbal communication skills

Attention to detail

Calm and resilient mindset

Job description

At Autonomy Care, we believe that quality care starts with meaningful connections — between support workers, service users, families, and the coordinators who keep everything running smoothly.

As our new Care Coordinator, you'll become a central figure in a values-led team that enables people to live with dignity, independence and safety in the comfort of their own homes.

If you’re a calm, organised problem-solver with care sector experience and a desire to make a real difference, we’d love to hear from you.

About the role

This is more than just a scheduling job — it’s a role for someone who thrives in a fast-paced environment, understands the needs of both people receiving care and those delivering it, and can balance empathy with efficiency.

You'll

• Use specialist scheduling software to plan and coordinate care visits
• Communicate clearly with service users, families, and support workers to keep everyone informed
• Respond swiftly to changes and challenges — adapting plans when needed
• Keep digital records updated and accurate
• Work closely with the care management team to ensure smooth, person-centred service delivery

Your working pattern

• Full-time (40 hours per week)
• Core hours: Monday to Friday, 8:00am–4:00pm
• On-call participation

What makes you the right fit?

We’re looking for someone who brings both heart and skill to their work.

You’ll need

• Experience using rota systems such as Deputy or Access
• At least 1 year senior experience in the care sector
• Brilliant organisational and multitasking skills
• A calm and resilient mindset – especially under pressure
• Excellent digital, written and verbal communication skills
• Strong attention to detail
• A full UK driving licence

Why join us?

We know that care work takes care — so we support our team with meaningful benefits:

• Competitive salary up to £28,500 (inclusive of on-call payments)
• Blue Light Card: discounts on hundreds of high street and online brands
• 24/7 confidential advice line
• Accredited Positive Behaviour Support Training
• Mental Health First Aiders on hand when you need them
• Ongoing learning and development opportunities
• A values-led, people-first working culture

Our Commitment to Safeguarding

We are committed to the safety, dignity and wellbeing of every individual we support. We operate robust, fair and trauma‑informed safer recruitment practices and welcome applications from all backgrounds.

If you’ve disclosed something that may impact your work with vulnerable adults, we’ll consider it openly and sensitively as part of our commitment to fair and inclusive recruitment.

Inclusion Matters

We are an equal opportunities employer. We welcome applicants regardless of age, race, gender identity, disability, religion or belief, sexual orientation, or background. We actively seek to create an identity‑safe, psychologically secure environment where everyone can be themselves.

Other roles you may have worked in

• Care Supervisor
• Senior Care Worker (Home Care)
• Field Care Supervisor
• Service Coordinator
• Domiciliary Care Supervisor
• Reablement Coordinator
• Support Planner
• Support Coordinator