Care Co-ordinator

NHS; Greater London; On-site; GBP 27,000 - 31,000; Part time

Job summary

A healthcare provider in the United Kingdom is seeking a Care Co-ordinator to act as a pivotal interface between service users and various care services. The role involves maintaining IT systems, producing data, and promoting independence in health care for long-term conditions. Ideal applicants will have NVQ Level 3 in Business Administration, strong communication skills, and relevant experience in healthcare or social care. This is a part-time, permanent position with a salary range of £27,485 to £30,162 per year.

Qualifications

• Proven experience with healthcare professionals or in social care.
• Ability to manage confidential information effectively.
• Comfort working in busy environments, delivering timely results.

Responsibilities

• Serve as liaison between service users and healthcare services.
• Maintain IT-based information systems and generate performance data.
• Support tackling inequalities in health and social care.

Skills

Excellent communication skills

Motivation to improve lives

Ability to maintain confidentiality

Experience in multi-disciplinary settings

Knowledge of medical terminology

Education

NVQ Level 3 Business Administration or equivalent

European Computer Driving Licence or equivalent

Diploma/HNC in Business Administration or relevant experience

Job description

Job Summary

Come and join our team! The role of the Care Co‑ordinator is pivotal within primary care as the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations. The Care Co‑ordinator will be part of the ARCH Integrated Community team and working alongside GP practices within Amber Valley. The Care Co‑ordinators provide an administrative, non‑clinical role, and applications are welcome from anyone with health or social care experience. We are looking for excellent communicators who have the enthusiasm and motivation to improve people's lives.

Please note that this post is a hosted post and therefore sits outside of the DCHS structure.

Main duties of the job

The Care Co‑ordinator is a pivotal role within the team and will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.

To maintain IT‑based information systems and take responsibility for the production of relevant performance data.

The Care Co‑ordinator will contribute to tackling inequalities in health and social care particularly regarding individuals with long‑term conditions. An ethos of promotion of independence and partnership‑working is integral to this post.

About Us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire. We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Details

Date posted: 17 December 2025
Pay scheme: Agenda for change
Band: 4
Salary: £27,485 to £30,162 a year pa, pro rata
Contract: Permanent
Working pattern: Part‑time
Reference number: 842-CCS-6005-25-A
Job locations: Within Amber Valley, TBC, DE5 3HE

Job responsibilities

• Serve as the primary liaison between service users, carers and various healthcare and voluntary services.
• Maintain IT‑based information systems and produce relevant performance data.
• Support the team in tackling inequalities in health and social care, particularly for individuals with long‑term conditions.
• Promote independence and partnership‑working in service delivery.

Person Specification

Essential

• NVQ Level 3 Business Administration or equivalent.
• European Computer Driving Licence or equivalent.
• Diploma/HNC level in Business Administration (or relevant experience).
• Relevant experience of working with healthcare professionals/previous experience in the NHS or social care.
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
• Experience in a multi‑disciplinary setting where influence and negotiation is required.
• Experience in use of databases and administrative duties.
• Knowledge/familiarity with medical terminology.
• Working in a busy and demanding environment whilst delivering in a timely manner.
• Willingness to undergo further training and development as the job develops.
• Requires a flexible approach, and to be highly motivated. The role may need to be reviewed and developed in the future in line with changing priorities.

Desirable

• Long term conditions training.
• Welfare rights basic training.
• Vulnerable adults awareness.
• Experience of care of the elderly.
• Knowledge of social services structures.
• Understanding of health and social care processes.
• Training in continuing care criteria.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Derbyshire Community Health Services NHSFT
Within Amber Valley, TBC, DE5 3HE
Website: http://www.dchs.nhs.uk/