Care Co-Ordinator

TribePost Ltd; City of Edinburgh; On-site; GBP 27,000; Full time

Job summary

A health and social care organization in Edinburgh is seeking a Care Coordinator to support service users and ensure excellent care delivery. The role involves liaising with various professionals and maintaining compliance standards. Candidates should have an SVQ 3 in Administration and a solid background in administration within health and social care. The position offers a salary of £26,250 per year, with opportunities for ongoing training and career progression.

Benefits

Ongoing training and personal development

Career progression pathways

Regular performance reviews

Qualifications

• Strong background in administration, ideally within health and social care.

Responsibilities

• Liaising with service users, families, and professionals such as hospitals, GPs, social workers.
• Managing and allocating staff rotas using Care Planner (or similar).
• Maintaining accurate records and ensuring compliance with regulatory standards.
• Recording and reporting incidents, accidents, and complaints.
• Handling emergency on-call issues efficiently.
• Supporting the Office Manager with HR and recruitment.

Skills

Excellent communication and interpersonal skills

Strong organisational, planning and time management ability

IT proficiency, with knowledge of PASS and Care Planner systems

Good knowledge of legislation, risk management, health & safety

Analytical skills and sound judgement

Education

SVQ 3 in Administration or equivalent

Job description

Overview

£26,250 per year (depending on qualifications and experience). Location: Edinburgh. Hours: Full-time, 40 hours per week (involving weekend shifts). Contract: Permanent or Fixed Term.

Are you an experienced administrator with a background in health and social care? Do you want to work in a role where your organisational skills, problem-solving ability and people skills can make a real difference? We are looking for a Care Coordinator to join our team in Edinburgh. This is a key role supporting service users, their families, and our care team to ensure smooth operations, compliance, and excellent care delivery.

What you’ll be doing

• Liaising with service users, families, and professionals such as hospitals, GPs, social workers, and district nurses.
• Managing and allocating staff rotas using Care Planner (or similar).
• Maintaining accurate records and ensuring compliance with regulatory standards (SSSC, PVG, and best practice guidelines).
• Recording and reporting incidents, accidents, and complaints.
• Handling emergency on-call issues efficiently and professionally.
• Supporting the Office Manager with HR, recruitment, reporting, and data management.
• Contributing to business development and continuous improvement within the service.

What we’re looking for

• Qualifications: SVQ 3 in Administration (or equivalent).
• Experience: Strong background in administration, ideally within health and social care.

Skills

• Excellent communication and interpersonal skills.
• Strong organisational, planning and time management ability.
• IT proficiency, with knowledge of PASS and Care Planner systems (desirable).
• Good knowledge of legislation, risk management, health & safety, and best practice in care.
• Analytical skills and sound judgement when problem-solving.

What we offer

• Salary of £26,250 per year, with annual reviews.
• Ongoing training, mentoring, and personal development.
• Clear career progression pathways – potential to progress into Office Manager and other senior roles.
• Structured learning and development plan from Year 1 through to advanced training.
• Regular performance reviews and support from your manager every 4-6 weeks.

Additional Information

• You will need to join the Protection of Vulnerable Groups (PVG) Scheme.
• You must adhere to the SSSC Codes of Practice for Social Service Workers.

If you are motivated, organised, and committed to delivering excellence in care coordination, we’d love to hear from you. Apply today and take the next step in your career in health and social care.

Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG

Company Reg No. SC372990 | VAT Reg No. GB986160980