Care Co-ordinator

Cinzia Pasquini; City of Edinburgh; On-site; GBP 27,000; Full time

Job summary

A healthcare organization in Edinburgh is seeking an experienced Care Coordinator to support service users and ensure excellent care delivery. The ideal candidate will have a strong administrative background in health and social care and possess excellent communication skills. This full-time role offers a salary of £26,250 per year with opportunities for career progression and ongoing training.

Benefits

Ongoing training and personal development

Clear career progression pathways

Structured learning and development plan

Qualifications

• Strong background in administration, ideally within health and social care.
• Good knowledge of legislation, risk management, health & safety, and best practice in care.
• Analytical skills and sound judgement when problem-solving.

Responsibilities

• Liaise with service users, families, and professionals.
• Manage and allocate staff rotas.
• Maintain accurate records and ensure compliance with regulatory standards.

Skills

Excellent communication and interpersonal skills

Strong organisational, planning and time management ability

IT proficiency

Education

SVQ 3 in Administration (or equivalent)

Tools

PASS

Care Planner systems

Job description

Overview

Location: Edinburgh

Salary: £26,250 per year (depending on qualifications and experience)

Hours: Full-time, 40 hours per week (involving weekend shifts)

Contract: Permanent or Fixed Term

Role

Are you an experienced administrator with a background in health and social care? We are looking for a Care Coordinator to join our team in Edinburgh. This is a key role supporting service users, their families, and our care team to ensure smooth operations, compliance, and excellent care delivery.

What You’ll Be Doing

• Liaising with service users, families, and professionals such as hospitals, GPs, social workers, and district nurses.
• Managing and allocating staff rotas using Care Planner (or similar).
• Maintaining accurate records and ensuring compliance with regulatory standards (SSSC, PVG, and best practice guidelines).
• Recording and reporting incidents, accidents, and complaints.
• Handling emergency on-call issues efficiently and professionally.
• Supporting the Office Manager with HR, recruitment, reporting, and data management.
• Contributing to business development and continuous improvement within the service.

What We’re Looking For

• Qualifications: SVQ 3 in Administration (or equivalent).
• Experience: Strong background in administration, ideally within health and social care.
• Skills: Excellent communication and interpersonal skills; strong organisational, planning and time management ability.
• IT proficiency, with knowledge of PASS and Care Planner systems (desirable).
• Good knowledge of legislation, risk management, health & safety, and best practice in care.
• Analytical skills and sound judgement when problem-solving.

What We Offer

• Salary of £26,250 per year, with annual reviews.
• Ongoing training, mentoring, and personal development.
• Clear career progression pathways - potential to progress into Office Manager and other senior roles.
• Structured learning and development plan from Year 1 through to advanced training.
• Regular performance reviews and support from your manager every 4-6 weeks.

Additional Information

• You will need to join the Protection of Vulnerable Groups (PVG) Scheme.
• You must adhere to the SSSC Codes of Practice for Social Service Workers.
• If you are motivated, organised, and committed to delivering excellence in care coordination, we’d love to hear from you.
• Apply today and take the next step in your career in health and social care.
• No agencies please.

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