Care Coordinator

VOYAGE CARE; Chazey Heath; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent care provider in the UK seeks a Care Coordinator to ensure effective care delivery and administration compliance. The role involves managing the care delivery team, conducting live call monitoring, and coordinating with healthcare professionals and families. Suitable candidates should have experience in Health & Social Care, be proficient in Microsoft Office, and possess excellent customer service skills. An opportunity to make a genuine difference in people's lives while enjoying a range of benefits.

Benefits

Enhanced evening and weekend pay

Premium overtime rates

Wagestream access

Funded Blue Light Card

24/7 doctor line

Access to cash plans

Enhanced retirement leave

Long service awards

Training and development opportunities

Qualifications

• Experience working in Health & Social Care.
• Proficient in Microsoft Office and computer literate.
• Prior experience in an administration role.
• Experience providing excellent customer service.

Responsibilities

• Coordinate the care delivery team effectively.
• Ensure relevant documentation for all new support cases is in place.
• Conduct live call monitoring and assist day-to-day operations.
• Work with management to coordinate with families and healthcare professionals.

Skills

Experience in Health & Social Care

Use of Microsoft Office

Prior administration experience

Excellent customer service

Job description

Job Summary

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You'll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality. This is an amazing role for someone who is looking to really make a difference to the lives of others.

Qualifications

We're interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Benefits

Join Voyage Care and Feel Valued, we reward your dedication with:

• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card - hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards, We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.