Care Assistant

Hales Homecare; Acle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated home care provider in the UK seeks a compassionate Home Care Assistant to support individuals in living independently. Responsibilities include assisting with personal care, medication support, and providing companionship. No experience is necessary, as paid training is provided. Essential qualifications include a valid UK driving licence and access to a vehicle. The role offers a competitive pay rate of £13.20 per hour, along with a generous mileage allowance and various incentives. Join a team committed to high-quality care and making a positive impact.

Benefits

Guaranteed hours

Generous mileage allowance

Early Pay access

FREE Blue Light Card

Refer a Friend bonus

Reward and Recognition schemes

Enhanced bank holiday rates

Free uniform & PPE

Comprehensive Well-being Programme

Qualifications

• A full UK driving licence and access to your own vehicle is required.
• No prior experience necessary, training will be provided.
• Strong communication skills both verbal and written are required.

Responsibilities

• Assist with personal care routines.
• Support medication and meal preparation.
• Help with light domestic tasks and grocery needs.
• Provide companionship and emotional support.

Skills

Compassion

Communication skills

Reliability

Team player

Willingness to learn

Job description

Overview

Ready for a fresh start in 2026? Turn compassion into a career with Hales Homecare! No experience is needed as paid training via our own Internal Training Team is provided.

Role: Home Care Assistant

Based in Acle

Pay Rate: £13.20 per hour + mileage at £0.30 per mile

Hours: 7am-2pm & 3pm-11pm

Areas Covered: Acle, South Walsham, Ranworth and the surrounding villages

No experience necessary – paid training and induction to ensure you feel confident in your role.

A full UK driving licence and access to your own vehicle is required.

TO APPLY, YOU MUST HAVE THE RIGHT TO WORK IN THE UK. PLEASE NOTE, WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS FROM INDIVIDUALS REQUIRING A TIER 2 CERTIFICATE OF SPONSORSHIP.

Your Role as a Home Care Assistant

As a Home Care Assistant, you’ll support individuals in Norwich to live independently in the comfort of their own homes. Every visit is an opportunity to make someone’s day brighter and yours more fulfilling.

Responsibilities

• Assisting with personal care routines (washing, dressing, toileting)
• Supporting medication and meal preparation
• Helping with light domestic tasks and grocery needs
• Providing companionship and emotional support

To Apply, You Will Need To Be

• Passionate about helping others and committed to delivering high-quality care and support
• A reliable and honest team player with a positive attitude
• Strong communication skills both verbal and written
• No experience necessary, we have had people join from hospitality, retail, and customer service backgrounds
• Willingness to learn and develop new skills

What We Offer – More Than Just Care

• Guaranteed hours
• Generous mileage allowance – 30p per mile
• Early Pay access with Hastee
• FREE Blue Light Card for exclusive discounts at over 15,000 retailers
• Refer a Friend bonus up to £517
• Reward and Recognition schemes – Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards
• Enhanced bank holiday rates
• Cycle and car salary sacrifice schemes
• Pension scheme & subsidised insurance
• Free uniform & PPE
• Comprehensive Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app
• Health and Financial Well-being Support
• Training & Career Development

Funded Qualifications & Apprenticeships

• Clear progression routes – many of our Care Assistants advance to Senior Carer, Team Leader or Management roles

About Us

Since 1999, Hales Homecare has been committed to delivering technology-enabled, person-centred care to vulnerable people in the community. We value our staff and provide the tools and support needed for success.

Please note: This role is subject to an enhanced DBS check and reference verification.

To complete your application, you’ll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.