CAMHS Team Administrator - West Team

NHS; Dorchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider is seeking a Team Administrator to support their West Dorset C-CAMHS team, based in Dorchester. This role entails managing appointments, liaising with patients, and assisting clinicians. Candidates should have experience in an office setting, excellent communication skills, and a strong understanding of NHS protocols. This position offers a unique chance to contribute to community healthcare and ensure efficient service delivery, making a significant impact in patient care.

Qualifications

• Experience of working within an office environment.
• Experience of working with the NHS.
• Demonstrable experience of using Word processing and databases.

Responsibilities

• Schedule appointments and manage telephone calls.
• Liaise with patients and other professionals.
• Support clinicians with clinical letters and meeting minutes.

Skills

Communication skills

Use of initiative

Interpersonal skills

Education

GCSE level or equivalent experience

Tools

Word processing

Spreadsheets

Job description

CAMHS Team Administrator - CAMHS West Team

The closing date is 22 January 2026

We have an exciting opportunity for a Team Administrator to join our team. West Dorset C-CAMHS team operate within Dorchester Children's Centre.

The service is entering an exciting period of growth, with new investments and initiatives underway. This role will evolve alongside the development of our service; initially, you may support existing teams while new structures are implemented. All positions are pan-Dorset and will involve having a temporary base during the transitional phase. As our service develops, some roles may involve working flexibly within extended hours to reflect our commitment to being there at the moments that count most. This is more than just a role - it's a chance to help shape a growing service and be part of something that really matters.

We are looking for compassionate, adaptable and positive individuals who are inspired by the idea of making a genuine difference and who want to help shape the future of care in our community.

Main duties of the job

You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records.

You will be the first point of call on the telephone, liaising with patients, staff, relatives, GPs and other services. This is a fast paced and rewarding service to work within and you will help us ensure its effective and smooth running.

You will liaise with other members of the CAMH Service to organise and deliver a safe and efficient office system to support patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.

You will support clinicians with their work including typing clinical letters and organising appointments and minuting meetings.

Employment in this post requires an Enhanced/Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

This role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Person Specification

Job specific experience

• Experience of working within an office environment
• Experience of working with the NHS

Knowledge, skills and training

• Educated to GCSE level or equivalent experience
• To show understanding of patient confidentiality
• Well developed skills in communicating effectively with clients and other professionals within and outside the NHS
• Knowledge of NHS organisation and protocols.
• Good written, verbal and interpersonal communication skills
• Use of initiative and ability to work independently
• Ability to interact with clients and visitors in a professional manner

Additional requirements

• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Information Technology

• Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
• Experience using an electronic service user record
• Experience using an electronic service user record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

West Dorset CAMHS- The Children's Centre