CAMHS Outpatient Admin Coordinator

NHS Grampian; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional health board in Scotland is seeking an enthusiastic Outpatient Secretary to join their administration team. The role involves coordinating patient appointments, managing waiting list processes, and responding to queries both in person and via phone or email. Ideal candidates will have excellent communication and organisational skills, and be capable of working under pressure while paying attention to detail. This position offers a full-time contract based at City Hospital in Aberdeen.

Qualifications

• Excellent communication and organisational skills.
• Ability to work under pressure and prioritise workload.
• Attention to detail and ability to work independently.

Responsibilities

• Co-ordinate appointments using TrakCare.
• Notify patients of their appointments in writing or by email/telephone.
• Manage administration processes relating to the Waiting List.
• Respond to queries from patients and staff.
• Provide reception cover when required.

Skills

Excellent communication skills

Organisational skills

Ability to work under pressure

Attention to detail

Teamwork

Ability to work independently

Job description

A regional health board in Scotland is seeking an enthusiastic Outpatient Secretary to join their administration team. The role involves coordinating patient appointments, managing waiting list processes, and responding to queries both in person and via phone or email. Ideal candidates will have excellent communication and organisational skills, and be capable of working under pressure while paying attention to detail. This position offers a full-time contract based at City Hospital in Aberdeen.