Cafe Team Lead: Service Excellence & Safe Ops

Tesco PLC; Pembury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Pembury is seeking a Team Leader to oversee café operations. Responsibilities include maintaining safety standards, providing excellent customer service, and supporting the Café Manager in training and development. Ideal candidates will have hospitality experience, strong communication skills, and a proactive approach to improving service. This is an exciting opportunity to lead a team in a fast-paced and friendly environment.

Qualifications

• Experience as a Team or Shift Leader in a hospitality environment.
• Strong knowledge of Health & Safety and Food Safety regulations.
• Effective communication and multitasking abilities.

Responsibilities

• Maintain operational and safety standards.
• Open and close the café, managing operations in the Manager's absence.
• Deliver Health & Safety and Food Safety training.

Skills

Customer service

Communication

Team leadership

Multitasking

Proactivity

Job description

A leading retail company in Pembury is seeking a Team Leader to oversee café operations. Responsibilities include maintaining safety standards, providing excellent customer service, and supporting the Café Manager in training and development. Ideal candidates will have hospitality experience, strong communication skills, and a proactive approach to improving service. This is an exciting opportunity to lead a team in a fast-paced and friendly environment.