Cafe Supervisor – Drive Exceptional Customer Experience

Baxterstorey; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality leader based in Cheltenham is seeking a passionate Cafe Supervisor to join their team. The ideal candidate will supervise cafe operations, ensure high-quality customer service, and manage time effectively while working independently. Responsibilities include fostering relationships with clients and maintaining food and beverage quality standards. This role offers 28 days of holiday, enhanced leave, training opportunities, and a commitment to an inclusive environment for all employees. Join a dedicated team and help create exceptional experiences for clients.

Benefits

28 days holiday including bank holidays

Birthday off

3 volunteering days

Free meals on shift

Bespoke training and development opportunities

Employee assistance programme

Cycle to work scheme

Qualifications

• Experience as a barista is preferred.
• Ability to work independently as a lone worker.
• Strong attention to detail and high standards of quality.

Responsibilities

• Supervise cafe operations ensuring quality food and beverage service.
• Maintain relationships with customers and address their needs.
• Manage time effectively while working independently.

Skills

Customer Service

Quality Control

Time Management

Organisational Skills

Communication Skills

Job description

A hospitality leader based in Cheltenham is seeking a passionate Cafe Supervisor to join their team. The ideal candidate will supervise cafe operations, ensure high-quality customer service, and manage time effectively while working independently. Responsibilities include fostering relationships with clients and maintaining food and beverage quality standards. This role offers 28 days of holiday, enhanced leave, training opportunities, and a commitment to an inclusive environment for all employees. Join a dedicated team and help create exceptional experiences for clients.