Cafe Supervisor

The Royal British Legion; Southam CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected care organization in Southam, Warwickshire, is seeking a Café Supervisor to join their dedicated team. The ideal candidate will deliver excellent customer service, assist in managing staff rosters and recruitment, and ensure compliance with food hygiene standards. This full-time permanent position offers a salary ranging from £14.02 to £15.16 per hour, along with generous benefits such as pension contributions, paid holidays, reduced-cost meals, and ongoing training support. Join us in providing exceptional care to our residents.

Benefits

Generous pension contributions

22 days' paid holiday plus bank holidays

Flexible hours

Affordable meals at reduced cost

Free on-site parking

Free enhanced DBS check

Uniform provided

Employee Assistance Programme

Retailer discounts

Development courses

Qualifications

• Experience in a café or similar environment is essential.
• Enhanced DBS check will be required for this role.

Responsibilities

• Deliver excellent customer service and manage café presentation.
• Assist with staff rotas, recruitment, and training.
• Oversee stock levels and support kitchen operations.

Skills

Excellent customer service

Team management

Food hygiene procedures

Education

Level 2 Food Hygiene Certificate

Job description

About the role

We are looking for a Café Supervisor to join our dedicated team at Galanos House Care Home in Southam, Warwickshire. Experience working in a similar environment is essential.

Responsibilities

• Deliver excellent customer service. Engage positively with customers, manage feedback and complaints, maintain café presentation, and support special events.
• Assist with staff rotas, recruitment, training, supervision, performance management and maintain a high team morale.
• Ensure cleanliness, equipment maintenance, accurate records, and adhere to health, safety, and food hygiene procedures.
• Oversee stock levels, ordering, menu updates, promotions, and support kitchen operations to keep the café running efficiently.

Qualifications

You will require a Level 2 Food Hygiene Certificate. An enhanced DBS check will be required for this role.

Pay

£14.02 to £15.16 per hour.

Hours

Full-time permanent role, 37.5 hours per week with 5 shifts over 7 days.

Benefits

• Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility.
• 22 days' paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days.
• Additional rates for nights, bank holidays and overtime.
• Flexible hours to suit your needs.
• Affordable and quality meals at reduced cost.
• Free on-site parking.
• Free enhanced DBS check.
• Uniform provided at no cost.
• Employee Assistance Programme providing confidential counselling, financial and legal advice.
• Exclusive retailer discounts on popular brands.
• Range of courses delivered by learning specialists to support your development goals and objectives.

Location

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.