Cafe Operations Manager & Lead Service & Team

Compass Group UK & Ireland; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Costa Manager for its Luton and Dunstable Hospital location. You will oversee daily operations, manage a team, and ensure a welcoming environment for customers and staff. Ideal candidates should possess exceptional communication skills, a passion for customer service, and the ability to work under pressure. This full-time role offers a comprehensive benefits package.

Benefits

Comprehensive benefits package

Qualifications

• Proven experience in a management role within hospitality.
• Strong team management capabilities.
• Experience in minimizing waste and effective operations.

Responsibilities

• Oversee daily operations ensuring a welcoming environment for customers and staff.
• Manage team effectively to deliver high service standards.
• Complete administrative tasks related to the operation.

Skills

Exceptional communication skills

Passion for customer service

Ability to work under pressure

Job description

A leading hospitality company is seeking a Costa Manager for its Luton and Dunstable Hospital location. The successful candidate will oversee daily operations ensuring a welcoming environment for customers and staff. Responsibilities include managing the team, minimizing waste, and completing administrative tasks. Ideal candidates should have exceptional communication skills, a passion for customer service, and the ability to work under pressure. This full-time role also offers a comprehensive benefits package.