Cafe Manager North Berwick

Staffline; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality organization in Scotland is seeking a Cafe Manager to oversee day-to-day cafe operations and manage staff. This temporary role offers £15.17 per hour and requires strong leadership, communication skills, and knowledge of food safety regulations. Flexibility to work weekends and public holidays is essential.

Qualifications

• Previous experience in café, restaurant, or hospitality management.
• Ability to work under pressure and multitask effectively.

Responsibilities

• Oversee day-to-day café operations, ensuring excellent customer service.
• Manage stock control and supplier relationships.
• Recruit, train, and supervise café and bookshop staff.

Skills

Leadership skills

Communication skills

Interpersonal skills

Knowledge of health and safety regulations

Problem-solving

Multitasking

Job description

Our prestigious client situated in North Berwick is currently seeking a Cafe Manager. This role involves managing the day-to-day operations of the Cafe and team. This is a temporary role for a duration of 2-3 months (this could be extended for the right person and have the possibility of becoming permanent).

Your Time at Work

Main Duties and Responsibilities

Operations Management

• Oversee day-to-day café operations, ensuring excellent customer service and a high-quality food and beverage offering.
• Manage stock control, ordering, and supplier relationships to minimise waste and maintain appropriate levels.
• Monitor health, safety, and hygiene standards, ensuring full compliance with food safety regulations.
• To ensure all areas of the premises are always kept clean and tidy.
• Handle cash management, till reconciliation, and banking procedures.
• Fill in for Cafe and Bookshop staff to cover holidays.
• Manage the donations, sorting and collections of books, in the absence of the bookshop manager.
• To minimise controllable costs and shrinkage at all times.
• Stock management on Cybertill.
• Liaising with other departments such as Fundraising, Finance and Facilities.
• Liaising with Community Groups for use of the premises for events outside normal opening hours.

Staff Management

• Recruit, train, supervise, and support café & bookshop staff and volunteers, fostering a positive and motivated team culture.
• Organise staff and volunteer rotas and manage holiday requests to ensure appropriate cover at all times, including covering for absences when other staff/volunteers not available.
• Conduct regular team meetings and performance reviews, providing feedback and development opportunities.
• Lead by example, promoting excellent service standards and teamwork.
• General administration using Better Impact Volunteer management system Microsoft word, Excel and Outlook.

Customer Service & Business Growth

• Ensure all customers receive a warm, friendly, and efficient service.
• Handle customer enquiries, feedback, and complaints professionally.
• Support the management team to develop promotions, marketing initiatives, and events to increase revenue.
• Monitor sales performance and identify opportunities for improvement.
• Working with the fundraising team to develop income generation opportunities.
• Working alongside Café Chef and the Area Café & Trading Manager to maximise profits while remaining competitive.

Our Perfect Worker

Essential

• Previous experience in café, restaurant, or hospitality management.
• Strong leadership and staff management skills.
• Excellent communication and interpersonal skills.
• Knowledge of health, safety, and food hygiene regulations.
• Ability to work under pressure, multitask, and problem-solve effectively.

Desirable

• Barista and/or food preparation experience.
• Basic financial management and budgeting skills.
• Familiarity with point-of-sale (POS) systems.

This role requires flexibility to work Saturdays and public holidays as part of the regular shift pattern.

Key Information and Benefits

£15.17 per hour.