Cafe Manager: Lead Team, Elevate Customer Experience

Morrisons; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK supermarket is seeking a Café Manager in Glasgow to lead a high-performing team and deliver exceptional customer service. The role includes managing schedules, developing talent, and ensuring excellent café operations. Suitable candidates will have retail or hospitality experience and strong communication skills. This position offers numerous benefits including discounts and healthcare support.

Benefits

15% uncapped discount

25 days holiday plus 8 statutory holidays

Private healthcare plan

Generous pension contributions

Annual bonus scheme

Qualifications

• Experience of managing a team in a fast-paced environment.
• Ability to communicate effectively and share knowledge.
• Capability to build relationships with stakeholders.

Responsibilities

• Listen and respond to customer feedback.
• Ensure market leading availability across the store.
• Deliver training to ensure team capability.

Skills

Customer service

Team management

Communication

Adaptability

Relationship building

Job description

A leading UK supermarket is seeking a Café Manager in Glasgow to lead a high-performing team and deliver exceptional customer service. The role includes managing schedules, developing talent, and ensuring excellent café operations. Suitable candidates will have retail or hospitality experience and strong communication skills. This position offers numerous benefits including discounts and healthcare support.