Cafe Manager: Lead Food & Customer Experience

Compass Group; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major High Street brand is seeking an experienced Cafe Manager in the Metropolitan Borough of Solihull. Responsibilities include preparing high-quality food, managing teams to provide exceptional customer service, and overseeing catering operations. Ideal candidates will have management experience, strong communication, financial acumen, and a passion for food. This is a full-time role with opportunities for growth within a leading company that values its employees.

Benefits

Competitive pay

Great perks

Learning and development opportunities

Qualifications

• Previous management experience required.
• Excellent communication and organisational skills are essential.
• Passion for great-tasting food and customer service needed.
• Demonstrated financial acumen is a must.
• Ability to work in a fast-paced environment expected.
• Basic Food Hygiene certificate is required.

Responsibilities

• Prepare delicious food to the highest standards.
• Manage culinary and catering teams to deliver impeccable service.
• Oversee catering operations and monitor budgets.
• Communicate regularly with your line manager on KPIs.
• Maintain a positive brand image for Compass Group.
• Support and train teams, leading from the front.
• Implement and review Health & Safety standards.

Skills

Management experience in a similar role

Excellent communication skills

Organisational skills

Financial acumen

Passionate about food and customer service

Comfortable in a fast-paced environment

Basic Food Hygiene certificate

Job description

A major High Street brand is seeking an experienced Cafe Manager in the Metropolitan Borough of Solihull. Responsibilities include preparing high-quality food, managing teams to provide exceptional customer service, and overseeing catering operations. Ideal candidates will have management experience, strong communication, financial acumen, and a passion for food. This is a full-time role with opportunities for growth within a leading company that values its employees.