Cafe Counter Lead — Events & Guest Experience

The Delaunye; City of Westminster; On-site; GBP 51,000 - 56,000; Full time

Job summary

A renowned café restaurant in the City of Westminster is looking for a Counter Manager to oversee the operations of the Delaunay Counter. The ideal candidate will take charge of our unique retail and dining services, lead a team during events, and foster connections with our loyal guests. This full-time role offers an annual salary between £51,000 and £56,000 and emphasizes leadership and customer engagement. Join our inclusive team in a vibrant environment that promotes internal growth and excellence.

Benefits

Generous discount on food and drinks

Incentive program with up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training opportunities

Qualifications

• Experience in a managerial role within the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support the Delaunay Counter, including retail and dine-in operations.
• Lead events and functions as they increase in popularity.
• Build relationships with guests and corporate visitors.
• Provide accurate financial performance reporting.

Skills

Leadership

Customer relationship management

Financial reporting

Job description

A renowned café restaurant in the City of Westminster is looking for a Counter Manager to oversee the operations of the Delaunay Counter. The ideal candidate will take charge of our unique retail and dining services, lead a team during events, and foster connections with our loyal guests. This full-time role offers an annual salary between £51,000 and £56,000 and emphasizes leadership and customer engagement. Join our inclusive team in a vibrant environment that promotes internal growth and excellence.