Cafe Assistant

Kents Cavern; Torquay; On-site; GBP 20,000 - 25,000; Full time

Job summary

A tourist attraction in Torquay is seeking a Café Assistant to create a smooth café experience for guests. This role involves customer service, order processing, and supporting food and beverage operations. The ideal candidate should possess exceptional people skills and a positive attitude. Full-time, part-time, and casual schedules available, with flexibility required for evenings and weekends.

Benefits

28 Days holiday

Extra days holiday for your birthday

Employee Assistance Programme

Exclusive Employee discounts

Qualifications

• Exceptional people skills and positive attitude.
• Ability to handle cash and electronic transactions accurately.

Responsibilities

• Greet and welcome visitors in a friendly manner.
• Take orders accurately and efficiently.
• Prepare hot and cold drinks including barista coffees.
• Deliver food and drinks to customers.

Skills

Communication skills

Customer service

Attention to detail

Job description

Overview

You’ll be great at communicating, have exceptional people skills, a positive attitude, and a passion for delivering fantastic service.

As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.

The Role The Café Assistant will be essential in creating a smooth and enjoyable café experience for our guests. This role combines customer service, order processing, and general support for our food and beverage operations.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Take orders accurately and efficiently, ensuring special dietary requests are captured
• Preparation of hot and cold drinks including barista coffees.
• Delivering food and drinks to customers and clearing tables.
• Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues.
• Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision.

Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Employee Assistance Programme
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Working schedule

• Full Time, Part Time & Casual
• Flexibility to work evenings, weekends, and holidays

Kents Cavern | Prehistoric Caves | Torquay

Where ancient limestone walls hold the secrets of over 385 million years. Delve into a journey through time, exploring a treasure trove of human history dating back 2.5 million years. As a cornerstone of British archaeology, our cave boasts the oldest modern human fossil in Britain and has shaped archaeological techniques worldwide since the 1800s. Since opening our doors in 1903, our passionate staff have shared the captivating story of Kents Cavern with millions of visitors. Join us as we uncover the mysteries of the past and embark on an unforgettable adventure through the annals of history.