Business Value Analyst – AI-Native BPS

NTT America, Inc.; City Of London; Remote; GBP 55,000 - 75,000; Full time

Job summary

A global technology company is seeking a Business Value Analyst to bring data to life through quantifying the impact of AI solutions. Responsibilities include defining metrics, developing business cases, and partnering with teams to validate AI outputs. Candidates should have 5–8 years of relevant experience and strong skills in Excel and SQL. This role offers flexible work options and a commitment to a diverse and inclusive team.

Benefits

Flexible work options

Learning and development opportunities

Comprehensive benefits package

Qualifications

• 5–8 years in value analysis, strategy, or digital transformation roles.
• Expertise in Excel, SQL, and BI tools.
• Strong executive storytelling and presentation skills.

Responsibilities

• Define and track metrics such as automation rates and cost impact.
• Develop data-driven business cases and transformation models.
• Create compelling executive narratives using dashboards.
• Partner with teams to validate AI outputs against KPIs.
• Translate operational data into strategic decisions.

Skills

Value analysis

Strategic decision-making

Business case development

Presentation skills

Excel

SQL

Power BI

Tableau

Job description

Team you’ll be working with

As a Business Value Analyst, you will bring data to life by quantifying the business impact of AI-native BPS solutions. Your work will drive strategic conversations with clients and demonstrate measurable value through analytics, dashboards, and ROI modelling.

What you’ll be doing

• Define and track metrics such as automation rates, turnaround time (TAT), and cost impact
• Develop data-driven business cases and transformation value models
• Create compelling executive narratives using dashboards and insights
• Partner with delivery and engineering teams to validate AI outputs against KPIs
• Translate operational data into strategic decisions and renewal drivers

What experience you’ll bring

• 5–8 years in value analysis, strategy, or digital transformation roles
• Expertise in Excel, SQL, and tools like Power BI or Tableau
• Strong executive storytelling and presentation skills
• Prior experience in AI or platform-led change programmes preferred

Who we are

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

what we’ll offer you

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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