Business Unit Controller (London Hub)

Whyteandmackayltd; England; Hybrid; GBP 62,000 - 77,000; Full time

Job summary

A leading global whisky brand is seeking a Business Unit Controller for their London Hub. This pivotal leadership role involves shaping and executing growth strategies, managing a team of Business Development Managers, and driving P&L success across various channels. The ideal candidate will have proven commercial leadership experience, a growth mindset, and strong skills in customer marketing and relationship building. Competitive salary, bonus, and benefits are offered.

Benefits

Car allowance

Bonus package

35 days annual leave

Life assurance

Competitive pension

Qualifications

• Proven commercial leadership at Controller level, with consistent P&L success.
• Expertise across multiple channels, with standout experience in Specialists.
• Demonstrated success as a Line Manager of a small team.

Responsibilities

• Lead the delivery of ambitious 5-year growth plans.
• Drive P&L performance with focus on pricing and brand portfolio.
• Inspire your team through coaching and recognition.

Skills

Commercial leadership

Customer marketing experience

P&L management

Job description

Job Title: Business Unit Controller (London Hub)

Function: Commercial

Department: UK Sales

Location: Home Based, with the ability to travel to London, customer sites, Head Office meetings and to attend Sales Team meetings.

Job Level: 6

Role Reports to: UK Commercial Director

Contract: Permanent

Salary: £62,310 - £76,150 + £3,000 London Weighting + Car + Bonus

Date vacancy will close: 5pm, 19th January 2026

Who we are:

Born in Glasgow, made in Scotland and enjoys around the world. Whyte and Mackay is home to a collection of multi‑award‑winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand‑out. Enabled by our brilliant community of 700 colleagues, reaching across 16 countries and counting. We’re led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?

Job Purpose

As Business Unit Controller, you’ll be at the forefront of shaping and executing bold growth strategies with our London Hub Team. This is a pivotal leadership role where you’ll inspire, guide, and empower a high‑performing team of Business Development Managers to deliver our DVAA ambition and P&Ls across Luxury Independent Free Trade, MSO/Groups, RTM, Specialists, and Luxury Retail. Your mission: to drive The Dalmore’s long‑term success through our 5‑year growth plan, while building capability and momentum within this exciting new hub.

Key Responsibility Areas

Growth Strategy

• Lead the delivery of ambitious 5‑year growth plans, with The Dalmore as our flagship priority.
• Execute across London’s luxury channels, ensuring our brands are discovered, displayed brilliantly, and recommended with confidence.
• Drive P&L performance with sharp focus on pricing, A&P investment mix, brand portfolio, and KPI delivery.
• Elevate customer engagement through CRM‑driven strategies, continuously refining and tracking priority accounts.
• Champion a customer‑first mindset, aligning objectives and securing buy‑in across W&M stakeholders.
• Strengthen account relationships by enhancing our contact matrix and leveraging customer media and digital platforms to amplify W&M’s whisky‑making credentials.

Leading and Managing People

• Inspire your team through coaching, recognition, and role‑modeling values‑driven behaviours.
• Identify strengths and development areas, empowering individuals to maximise their potential.
• Foster open, honest, and constructive performance conversations, ensuring fairness and respect.
• Set clear expectations with SMART objectives, defining roles and outcomes with precision.
• Lead with adaptability, inclusivity, and accountability—building morale, ownership, and wellbeing across the London Hub.

Measures of Success in the delivered across the organisation next 12 months

• Deliver year‑one milestones of the 5‑year Dalmore growth strategy across all London Hub channels.
• Achieve P&L targets including pricing, brand mix, and investment KPIs.
• Implement and track CRM‑driven engagement plans across priority accounts.
• Amplify brand visibility and consumer reach through customer media and digital platforms.

Qualifications & Experience & Skills

• Proven commercial leadership at Controller level, with consistent P&L success.
• Expertise across multiple channels, with standout experience in Specialists and strong On‑Trade knowledge.
• Customer marketing experience preferred, including category development and shopper marketing solutions.
• Demonstrated success as a Line Manager of a small team.
• Growth mindset and learning agility—able to adapt, apply insights, and drive innovation.
• Skilled in building customer relationships and executing complex joint business plans with rigor and a win‑win approach.
• Strong leadership in category development, commercial planning, shopper marketing, selling, negotiation, and coaching.
• Channel & category marketing expertise to plan, execute, and evaluate point‑of‑purchase activities.

Personal Attributes

• Sets and achieves ambitious goals with a learning‑driven mindset.
• Inquisitive, constructively challenging, and solutions‑focused.
• Driven, ambitious, and passionate about success.
• Inspires and mobilises teams around a shared vision.
• Entrepreneurial, inventive, and experimental in approach.

Why join us

We offer a competitive salary, bonus package, car allowance, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family‑friendly policies.

Our application process

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.

Our team read each and every application, therefore you’ll hear back from us in due course.

Should you require any adjustments to our recruitment process to help you be at your best then please contact us at [e-mail] and we’ll do what we can to support.