Business Test Analyst (h/f)

Emagine Consulting; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A high-end consultancy firm in the UK is looking for a Business Test Analyst to lead UAT and support CRM/CMS implementations. The role requires strong manual testing skills, experience with Microsoft Dynamics CRM and Kentico CMS, and excellent stakeholder management. Ideal candidates will have 1-3 years of experience and a proactive approach to problem-solving in a fast-paced environment.

Qualifications

• Proven experience in manual testing within CRM and CMS implementations.
• 1-3 years experience required.
• Familiarity with Azure DevOps for test management and defect tracking.

Responsibilities

• Lead and manage UAT, ensuring comprehensive coverage of user stories.
• Provide post-implementation support, including triage of change requests.
• Collaborate with internal PM and stakeholders to ensure visibility.

Skills

Manual testing

Stakeholder management

Communication

Azure DevOps

Microsoft Dynamics CRM

Kentico CMS

Agile methodology

Job description

Overview

As part of this role, the consultant will focus on the following key responsibilities:

• Lead and manage UAT, ensuring comprehensive coverage of user stories and defect resolution.
• Work pragmatically with business users to prioritize and execute test cases.
• Provide post-implementation support, including triage of change requests and defect fixes.
• Maintain and organize system documentation for future reference and governance.
• Generate management information (MI) using Azure DevOps and Power BI.
• Collaborate with ICMA's internal PM and stakeholders, ensuring visibility and alignment.
• The Business Test Analyst will play a vital role in the UAT and post-implementation phases of a CRM and CMS rebuild, focusing on providing hands-on support. This role requires proven experience in manual testing, particularly within CRM and CMS environments. Knowledge of Microsoft Dynamics CRM and Kentico CMS is preferred, alongside strong communication and stakeholder management skills.
• Proven experience in manual testing within CRM and CMS implementations.
• 1-3 years experience
• Strong experience of Microsoft Dynamics CRM and Kentico CMS (preferred).
• Familiarity with Azure DevOps for test management, defect tracking, and MI reporting.
• Ability to work independently and pragmatically in a fast-paced, resource-constrained environment.
• Excellent stakeholder management and communication skills.
• Experience in post-go-live support and change request triage.
• Comfortable working across multiple small teams with limited technical oversight.
• Experience with agile methodology.

About emagine

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin.