Business Support Specialist - CEG EMEA

ServiceNow; Staines-upon-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tech company in Staines-upon-Thames is seeking a Business Support Specialist to assist four Major Area Leads. The role involves calendar management, travel coordination, and handling expenses in a dynamic environment. The ideal candidate is organized, discreet, and proactive, with a growth-minded attitude. This position offers a fantastic opportunity for early-career professionals to develop their skills in executive support.

Qualifications

• Experience with AI-powered tools and decision-making processes.
• Ability to work collaboratively with diverse stakeholders.
• Self-starter thriving in fast-paced environments.
• Strong organizational skills with attention to detail.
• Diplomatic and trustworthy handling of sensitive information.
• Curiosity and eagerness to learn for process improvement.
• Effective communication skills for executive-level audiences.

Responsibilities

• Provide day-to-day support to four Area Vice Presidents.
• Assist with light calendar management and scheduling.
• Arrange travel logistics like flights and accommodations.
• Process and track expenses accurately and timely.
• Partner on special projects, gaining diverse business exposure.
• Act as first point of contact for queries.
• Support administrative tasks for ongoing operations.
• Contribute ideas for process improvements.

Skills

AI Integration

Collaboration

Proactive

Organised

Discreet

Growth-minded

Clear communicator

Job description

Overview

We are looking for a Business Support Specialist to provide proactive and reliable support to four Major Area Leads in CEG EMEA. This is an excellent opportunity for someone early in their career who is organised, detail-oriented, and eager to develop within an executive support role. The position will involve a mix of responsibilities, including light calendar management, travel coordination, expense reporting, and assisting with special projects. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in enabling senior leaders to perform at their best, we'd love to hear from you.

Responsibilities

• Provide day-to-day support to four Area Vice Presidents, ensuring smooth coordination and organisation.
• Assist with light calendar management, including scheduling internal and external meetings.
• Arrange travel, including booking flights, accommodation, and preparing itineraries.
• Process and track expenses in a timely and accurate manner.
• Partner with the Executive Assistant of CEG EMEA on special projects, gaining exposure to a variety of business initiatives.
• Act as a first point of contact for queries, helping to direct and prioritise requests.
• Support ad-hoc administrative tasks to keep projects and operations moving efficiently.
• Contribute ideas to improve processes and bring fresh perspectives to the team.

Qualifications

• AI Integration: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Collaborative - comfortable working with a diverse set of stakeholders and building strong relationships.
• Proactive - a self-starter who thrives in a fast-paced, high-growth environment.
• Organised - structured and methodical, with a knack for creating clarity and order.
• Discreet - diplomatic and trustworthy, with the ability to handle sensitive information appropriately.
• Growth-minded - curious and eager to learn, always looking for ways to improve processes and outcomes.
• Clear communicator - able to convey information concisely and professionally, both verbally and in writing, including for executive-level audiences.
• Right to work in the country you are applying to.

About Us

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.