Business Support Specialist

PATH TO SUCCESS CONSULTANTS LTD; New Galloway; On-site; GBP 25,000 - 35,000; Full time

Job summary

A consulting firm in New Galloway is looking for a Business Support Specialist to provide administrative and operational support. Responsibilities include managing schedules, handling communications, processing transactions, and maintaining documentation. The ideal candidate will possess strong organizational skills and a commitment to customer service excellence.

Qualifications

• Strong administrative and organizational skills.
• Excellent communication abilities and customer service orientation.
• Proficient in data entry and records management.
• Experience in scheduling and travel coordination.
• Ability to prioritize and solve problems effectively.

Responsibilities

• Manage calendars, scheduling, and meeting logistics.
• Handle front-line communications: emails, calls, inquiries.
• Support onboarding, training logistics, and documentation.
• Maintain accurate files and records.
• Process routine transactions and assist with budgeting.
• Coordinate facilities, equipment, and IT access.
• Produce routine reports and performance dashboards.
• Assist with project support tasks.

Skills

Administrative and organizational prowess

Communication and customer service

Data entry, filing, and records management

Scheduling, calendar management, travel coordination

Problem-solving and prioritization

Process documentation and SOP adherence

Team collaboration and cross-functional support

Job description

Job Summary

Business Support Specialists provide essential administrative and operational support to ensure efficient daily operations, customer service excellence, and smooth execution of business processes.

Key Responsibilities

• Manage calendars, scheduling, travel arrangements, and meeting logistics.
• Handle front-line communications: emails, calls, inquiries, and ticketing.
• Support onboarding, training logistics, and compliance documentation.
• Maintain and organize files, records, and knowledge bases; ensure data accuracy.
• Process routine transactions (invoicing, payments, purchase orders) and assist with budgeting accuracy.
• Coordinate facilities, equipment, and IT access as needed.
• Produce routine reports, metrics, and performance dashboards.
• Assist with project support tasks, including creating presentations and meeting materials.
• Support process improvement initiatives and standard operating procedures.

Required Skills

• Administrative and organizational prowess
• Communication and customer service
• Data entry, filing, and records management
• Scheduling, calendar management, travel coordination
• Problem-solving and prioritization
• Process documentation and SOP adherence
• Team collaboration and cross-functional support