Business Support Officer

NHS; Newport; On-site; GBP 31,000 - 39,000; Full time

Job summary

A regional healthcare authority in Wales is seeking a Business Support Officer to provide efficient administrative support to the Corporate Governance directorate. The ideal candidate will have experience in health data management, strong communication skills, and the ability to handle confidential information. This role offers both full-time and part-time options, along with a competitive salary package.

Benefits

Flexible working

Training and development

Occupational health support

Wellbeing initiatives

Qualifications

• Educated to degree or equivalent demonstrable knowledge & experience.
• Extensive previous experience of working with health data and finance systems.
• Excellent communicator both written and verbal.

Responsibilities

• Provide dedicated and confidential administrative support.
• Arrange high-level meetings and manage action logs.
• Handle confidential and sensitive information.

Skills

Excellent communication

Experience with health data

Education

Degree or equivalent experience

Tools

ECDL

Job description

Overview

Job summary: The Business Support Officer will provide highly efficient and professional business support across the Corporate Governance directorate. On behalf of the Director of Corporate Governance, they will provide dedicated and confidential administrative and business support to the Chair, Vice Chair and Independent Members.

The post holder will work flexibly as part of the wider Corporate Governance directorate and report to the Director of Corporate Governance and Chief Business Officer. They will prioritise work to ensure the Chair, Vice Chair and Independent Members are fully briefed, prepared, and supported in all aspects of their functions. They will seek advice when necessary but remain responsible for managing their own area of work.

English and/or Welsh speakers are equally welcome to apply.

Main duties

The post holder will be the main point of contact for general queries within the organisation, maintaining professionalism and confidentiality. They will arrange high-level meetings, take notes, track matters, manage action and decision logs, and perform other business/administrative functions for the team.

This is a high-trust role requiring integrity and commitment. The post holder will handle confidential and sometimes very contentious and sensitive information and must observe confidentiality rules and policies.

About us

Aneurin Bevan University Health Board is an NHS organisation serving a population of 650,000 and employing over 16,000 staff. We offer flexible working, training and development opportunities, and a range of benefits including occupational health support and wellbeing initiatives.

Details

Date posted: 25 September 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,516 to £38,364 per year pro rata

Contract: Permanent

Working pattern: Full-time, Part-time

Location: Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, NP18 1XA

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

• Essential: Educated to degree or equivalent demonstrable knowledge & experience

Desirable

• ECDL

Experience

• Essential: Extensive previous experience of working with health data and finance systems

• Desirable: Supervisory management experience

Aptitude and Abilities

• Essential: Excellent communicator both written and verbal

Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Employer details

Aneurin Bevan University Health Board
Headquarters, St Cadoc's Hospital
Lodge Road
Caerleon
NP18 1XA