Business Support Manager (Aldgate)

Hestia; City Of London; On-site; GBP 30,000 - 40,000; Part time

Job summary

A leading support organization in London is seeking a Business Support Manager to assist the Chief Executive and enhance office operations. This role requires at least five years of office management experience, exceptional communication skills, and a proactive approach. You will oversee reporting systems and manage internal communication, ensuring effective governance and support. Join us in making a difference in individuals' lives.

Qualifications

• Minimum of five years' experience in office management within a complex organisation.
• Proven line management experience.
• Excellent written and verbal communication skills.

Responsibilities

• Manage and improve reporting systems for the CEO's office.
• Oversee internal and external communications.
• Line manage the Executive Office Coordinator.
• Ensure smooth running of the CEO's Office.

Skills

Interpersonal communication

Organisational skills

Analytical skills

Problem-solving

Job description

Overview

We are seeking an experienced and proactive professional to support the Chief Executive and Head of the CEO's Office. The role involves managing and improving reporting systems, drafting briefings, coordinating communications, and providing timely management information. You will oversee internal and external communications, support governance and budget management, line manage the Executive Office Coordinator, and ensure the smooth running of the CEO's Office. This role requires excellent analytical, organisational, and communication skills, with the ability to represent the organisation and respond to queries effectively.

Responsibilities

• Manage and improve reporting systems; draft briefings; coordinate communications; provide timely management information.
• Oversee internal and external communications; support governance and budget management.
• Line manage the Executive Office Coordinator.
• Ensure the smooth running of the CEO's Office; represent the organisation and respond to queries effectively.
• Work in a fast-paced environment; multi-task and deliver high standards.

Qualifications

• Minimum of five years' experience in office management within a complex organisation, including proven line management experience.
• Excellent interpersonal, written and verbal communication skills; ability to influence at all levels.
• Proactive problem solver with strong organisational and analytical skills.

Interviews and Diversity

We keep our interview process simple, so you know exactly what to expect:

• Shortlisting call: discuss experience, motivations and values; learn about the work we do.
• Face-to-face interview: value and competency based with the hiring manager.

We are a disability confident employer and committed to equality, diversity and inclusion. We offer a guaranteed interview scheme for applicants with disabilities who meet minimum criteria and provide reasonable adjustments during the selection process and employment. We require safeguarding training for staff and volunteers.

Important Information

If your application is successful, you will undergo pre-employment checks before a formal offer.

About Hestia

Hestia Housing Support Aldgate, 40,485.43 Part time. We are Hestia. We make a difference. We foster an equitable, diverse, and inclusive organisation with a mission to empower individuals to rebuild their lives and achieve independence. We are looking for a Business Support Manager to play a pivotal role in our CEO Office in London.