Business Support Adminstrator

Trouw Nutrition; Belfast; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in animal nutrition is seeking a Support Administrator to manage administrative tasks, customer interactions, and data processing. This role requires attention to detail, proficiency in Excel, and excellent communication skills. Join a motivated team within an international organization that values equal opportunity.

Benefits

Competitive salary and benefits

Opportunity to work in a collaborative environment

Qualifications

• High attention to detail and ability to follow processes accurately.
• Proficiency in computer systems, particularly Excel.
• Professional communication skills in both written and verbal contexts.

Responsibilities

• Preparation and administration of customer price lists and quotations.
• Maintenance of pricing data in ERP and CRM systems.
• Responding to customer inquiries promptly and professionally.

Skills

Attention to detail

Proficiency in Excel

Professional communication

Organizational skills

Team-oriented

Tools

ERP/MRP systems

CRM systems

Job description

The Support Administrator will coordinate, analyze, administer, and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The role will be primarily based in the Pricing Function, with crossover to Customer Service and potential general office duties where necessary.

Job Description:

The Support Administrator will coordinate, analyze, administer, and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The role will be primarily based in the Pricing Function, with crossover to Customer Service and potential general office duties where necessary.

Key Accountabilities:

• Preparation, administration, and expedition of periodic customer price lists, quotations, and tenders.
• Maintenance and housekeeping of price lists and pricing data in ERP and CRM systems.
• Upload and run cost sets as required, maintaining audit trails.
• Prepare data to support tenders, quotations, and scenario planning.
• Respond promptly and professionally to customer inquiries via phone, email, and other channels.
• Process orders and handle customer requests in line with company policies and procedures.

Key Competencies:

• High attention to detail and ability to follow processes accurately and promptly.
• Proficiency in computer systems – Excel (lookups, pivots, filters), Outlook; experience with ERP/MRP and CRM systems is desirable.
• Professional communication skills, both written and verbal.
• Highly organized with the ability to prioritize and work under pressure.
• Ability to take initiative when needed.
• Team-oriented mindset, contributing to a critical, rewarding, and developing function.

Success in this role requires good communication with key stakeholders across the business and the ability to deliver tasks efficiently, transforming data into relevant information.

An attractive package, including a competitive salary and benefits, is offered to the successful candidate. Join the Nutreco family within a small, motivated, and dedicated team. Working for Trouw Nutrition offers the advantages of an international market leader with the feel of a local company.

Our organisation:

Trouw Nutrition is a global leader in innovative feed specialties, premixes, and nutritional services for the animal nutrition industry. We provide species-specific nutritional solutions, including feed concepts, products, and expertise. Our solutions enhance productivity and support animal health throughout all life stages, helping our customers achieve peace of mind. With locations in 25 countries and around 5,000 employees, our mission is Feeding the Future.

Equal Opportunity Employer:

Trouw Nutrition is committed to equal opportunity employment. We consider applicants without regard to race, color, religion, sex, national origin, citizenship, age, disability, sexual orientation, marital, parental, military status, or any other protected status. Please inform us during the recruitment process if you require accommodations. We comply with all applicable laws, including providing accommodations for applicants with disabilities.